The Secret RPM

Exposing the truth about residential property management, from the inside.

[The Secret RPM @TheSecretRPM]

@LewisProperty Agents don’t just put up charges. Agreed, they need to communicate why but when everyone has an opinion then no one can be right. Let agents do their job and stop telling them what they should do. Leasehold operates in a commercial environment not a residential one.

[The Secret RPM @TheSecretRPM]

@jahanara100 @simon170528 @CarolineMack18 @NLC_2019 @joydickinson7 @RobertJenrick @EstherMcVey1 @mhclg @RedrowHomes Landlord Scandal then. The problem is you bring those who operate legitimately in leasehold management and without any scandal into disrepute with the overarching classification of all leasehold.

[The Secret RPM @TheSecretRPM]

@simon170528 @CarolineMack18 @NLC_2019 @joydickinson7 @RobertJenrick @EstherMcVey1 @mhclg @RedrowHomes I don’t need educating. I’m more aware of what is going on than you could possibly know. Your views are yours to express but make sure you tarnish those responsible, not hard working operators in the leasehold sector.

[The Secret RPM @TheSecretRPM]

@Caddy212 @simon170528 @CarolineMack18 @NLC_2019 @joydickinson7 @RobertJenrick @EstherMcVey1 @mhclg @RedrowHomes Leasehold House Scandal my friend. Don’t tarnish the entire leasehold sector with the same brush. It’s actually a freeholder scandal or developer scandal (which I concur with). Your comments bring all those who operate in the sector in to question which is wrong.

[The Secret RPM @TheSecretRPM]

@simon170528 @CarolineMack18 @NLC_2019 @joydickinson7 @RobertJenrick @EstherMcVey1 @mhclg @RedrowHomes Who forced you to sign your lease? I’ll guess at no one and while I sympathise with bad practices led by unscrupulous landlords and agents, the system isn’t broken. As the saying goes - buyer beware.

[The Secret RPM @TheSecretRPM]

@LKPleasehold If the FTT stopped telling agents fees should be £200-£250 a unit then you might find agents not needing to find income elsewhere. Spend a week working with an agent to see what they actually have to do - and then shut up.

[The Secret RPM @TheSecretRPM]

@newsontheblock But it’s all self nominated. Shortlisted people well done, but those who might actually be good might not have entered.

[The Secret RPM @TheSecretRPM]

@bespokeconcierg @RtmRtm00020960 @TheSun @JohnnyKingdomss @financialombuds @ARMAleasehold Your investment is fundamentally less than than a freehold property to offset that fact. A two bed FH house is worth more than a two bed LH flat due to GR. The upkeep remains the same it’s just that as a FHer of a house, I can choose to ignore obligations whereas LHer can’t.

[The Secret RPM @TheSecretRPM]

@bespokeconcierg @RtmRtm00020960 @TheSun @JohnnyKingdomss @financialombuds @ARMAleasehold It’s all part of the developers return on investment. If you abolish GR house prices will simply go up to ensure they deliver the same ROI. Simple economics. You can’t shift responsibility without shifting cost, and the cost has to be recovered somehow. So sale price is next.

[The Secret RPM @TheSecretRPM]

@bespokeconcierg @RtmRtm00020960 @TheSun @JohnnyKingdomss @financialombuds @ARMAleasehold If the did that how would they pay for the upkeep? Ground rents are a fraction of the real running costs so either the freehold has no value, in which case you’ll own it and costs fall to you or GR’s will increase to cover costs, probably in line with service charges.

[The Secret RPM @TheSecretRPM]

@RtmRtm00020960 @NCQFire @firesafety4all @GrenfellF4M @YasminChurchill @FireriskStewart @Firerisks Remind them of their Memorandum and Articles of Association and who they represent (ie you). You have rights under L&T too (to inspect documents) and probably under Freedom of Information. They will have spent your money getting it done so it’s yours to look at. DM me for more.

[The Secret RPM @TheSecretRPM]

The @newsontheblock hot 100 list contains so many recruiters and contractors - how are they redefining the leasehold sector? Nice guys and all but not exactly hot. More of a ‘hot sponsor’ it could be said. Just saying 😉

[The Secret RPM @TheSecretRPM]

@bespokeconcierg Thinking we deal with tailgaters, leaks from L/h flats, noise, keys for renters, drug users, people urinating in common parts, bikes, other peoples contractors - where would you like me to stop. Sorry but we are not there for that.

[The Secret RPM @TheSecretRPM]

I want to champion all sides where I can but leaseholders, you need to take some responsibility and stop asking your agent to attend to things that you could and should do yourself.

Anti social behaviour is the responsibility of everyone living on site.

#property #leasehold

[The Secret RPM @TheSecretRPM]

@bespokeconcierg @pm_true Actually no. Some of those things are not dealt with well by a small percentage of agents, granted but stuff like leaks are not for an agent to deal with (on assumption it’s not from communal area).

It’s L/H’s demise so with it. I’m not going to rude though as it’s unnecessary

[The Secret RPM @TheSecretRPM]

@bespokeconcierg Sadly you are right in some cases.

[The Secret RPM @TheSecretRPM]

“We want more service than our previous agent, but we want to pay less”. Said by a director of a 15 unit block.

How on earth do you expect that to happen if the previous agent couldn’t do it on the already low fees you were paying (sub £300 a unit).

Get real!!! #leasehold

[The Secret RPM @TheSecretRPM]

@bespokeconcierg If we tried to put everything through that is needed to bring a building to the standards it should be the costs would be huge and lessees don’t want to pay. They think it is someone else’s job but they forget - the lease is really clear - It’s their responsibility to pay.

[The Secret RPM @TheSecretRPM]

@bespokeconcierg Imagine, god forbid, there was a fire and someone died. They’d look at agents and ask did they check everything? If not, we end up in jail. So could a layperson know what they need to check for?

[The Secret RPM @TheSecretRPM]

@bespokeconcierg Because lessees cannot and will not take the responsibility agents have to carry.

[The Secret RPM @TheSecretRPM]

@bespokeconcierg @TheFCA @theresa_may If only you paid a bit more for a better (transparent) agent. May not have been your choice I appreciate sadly. Feel for you.