Dr. SURAJ KUMAR SAMAL

Sports Physiotherapist ⚕️
Optimizing recovery, enhancing performance, and getting athletes back in the game stronger than ever! ⚽🏆

[Dr. SURAJ KUMAR SAMAL @TheSurajKumar23]

@PaytmTravelCare @Paytm @Paytmcare
@PaytmCheckin
Didn't receive refund and this was the reply fom ODBUS.
@ODBUSOfficial it's 5th Aug. My ticket was cancelled on 19 Jul,17 days ago. Your policy says refunds take up to 10 days, yet I still haven't received mine.

[Dr. SURAJ KUMAR SAMAL @TheSurajKumar23]

@Paytmcare @Paytmcare @Paytm @PaytmCheckin @PaytmTravelCare
Didn't receive refund and this was the reply fom ODBUS.
@ODBUSOfficial it's 4 Aug. My ticket was cancelled on 19 Jul,16 days ago. Your policy says refunds take up to 10 days, yet I still haven't received mine.

[Dr. SURAJ KUMAR SAMAL @TheSurajKumar23]

Booked a bus via @PaytmCare/@Paytm. Operator cancelled my ticket on 19 Jul without any SMS/email. I found out only after boarding and had to buy another ticket. It's 4 Aug—still no refund or response. Please resolve this ASAP. #Paytm #Refund #CustomerService
@PaytmCheckin

[Dr. SURAJ KUMAR SAMAL @TheSurajKumar23]

@Paytmcare Hi Ria, it's 4 Aug. My ticket was cancelled on 19 Jul, 16 days ago. Your policy says refunds take up to 10 days, yet I still haven't received mine. You gave me the same reply on 20 Jul. Pls stop sending template responses & process my refund immediately, or I'll escalate this to

[Dr. SURAJ KUMAR SAMAL @TheSurajKumar23]

@Paytmcare 🚌 *ODBUS – Ticket Cancellation Update*

Dear Suraj Kumar Samal, 🙏

Your ticket has been *cancelled* successfully.

🎫 PNR : ODCL4U114549
🚌 Bus : SAMPARK
🚘 Vehicle No : OD 02 DB 5775

[Dr. SURAJ KUMAR SAMAL @TheSurajKumar23]

Booked a bus ticket via @Paytmcare
@Paytm @PaytmTravelCare , boarded the bus, and then the conductor told me my booking wasn't valid because it didn't exist in the operator's system. After multiple calls and arguments, I found out the operator had cancelled my bookingbut neither

[Dr. SURAJ KUMAR SAMAL @TheSurajKumar23]

@Paytmcare @Paytm @PaytmTravelCare Paytm.

This is unacceptable. Better communication and customer support are expected when a booking is cancelled. Please resolve this issue and improve your service. #Paytm #PaytmTravel #CustomerService #TravelExperience #Refund #paytmcare

[Dr. SURAJ KUMAR SAMAL @TheSurajKumar23]

@Paytmcare @Paytm @PaytmTravelCare the operator nor Paytm informed me. No SMS, no email, no notification.

I was left stranded and had to buy another ticket offline at the last minute just to continue my journey, losing my preferred seat and facing unnecessary stress. I'm still waiting for refund confirmation from

[Dr. SURAJ KUMAR SAMAL @TheSurajKumar23]

@IRCTCofficial 6606412863 pnr

[Dr. SURAJ KUMAR SAMAL @TheSurajKumar23]

@RailMinIndia @RailwaySeva @GM_ECoR #VandeBharat #IRCTC #IndianRailways

[Dr. SURAJ KUMAR SAMAL @TheSurajKumar23]

boiled water. The food quality is simply unacceptable. If proper quality cannot be maintained, it's better to rethink the catering service than serve such poor meals.
I travel on this route almost every week, and the lunch and dinner service has consistently been below standard.

[Dr. SURAJ KUMAR SAMAL @TheSurajKumar23]

@Srdomckp @CKP_Division @RailwaySeva Complaint given around 4pm now it's 9:21 pm till now no resolution given to me only complaint noted from here to there but proper wording no problem resolution no proper communication no commitment on delay train compensation in vande Bharat so called premium train

[Dr. SURAJ KUMAR SAMAL @TheSurajKumar23]

@IRCTC @RailMinIndia,
Why is the train running so late? Passengers are paying a premium fare for trains like Vande Bharat because of the commitment to punctuality. The initial announcement said the delay would be 1 hour, but now it's already 2 hours.
#VandeBharat #traindelay

[Dr. SURAJ KUMAR SAMAL @TheSurajKumar23]

@Srdomckp @CKP_Division @RailwaySeva What resolution are you and the concerned team is given to me no official call me no update given to no one serious about delay just charging high amount ticket not obe care about passenger money and time

[Dr. SURAJ KUMAR SAMAL @TheSurajKumar23]

@CKP_Division @RailwaySeva @Srdomckp No resolution given on the delay train?
Who will compensate for our time and money?
A 2 hrs delay is not a small deal after booking a premium train?
Who will value the time of passengers

[Dr. SURAJ KUMAR SAMAL @TheSurajKumar23]

@RailwaySeva @CKP_Division 6206065321 pnr number
8602727901 Mobile number

[Dr. SURAJ KUMAR SAMAL @TheSurajKumar23]

@IRCTCofficial @EasternRailway @RailMinIndia @RailwaySeva
Still ignoring the question why is RAC still allotted in 3rd AC when passengers pay full fare for a complete seat? On long journeys, sharing half a berth is uncomfortable & unfair. Shouldn’t there be a 50% compensation.

[Dr. SURAJ KUMAR SAMAL @TheSurajKumar23]

@IRCTCofficial @RailwaySeva
A question to railway officials why is RAC still allotted in 3rd AC when passengers pay full fare for a complete seat? On long journeys, sharing half a berth is uncomfortable & unfair. Shouldn’t there be a 50% refund or compensation on half seat?

[Dr. SURAJ KUMAR SAMAL @TheSurajKumar23]

@IRCTCofficial @RailMinIndia @RailwaySeva
Why is RAC still allotted in 3rd AC when passengers pay full fare for a complete seat? On long journeys,sharing half a berth is uncomfortable and unfair. Shouldn’t there be a 50% refund or compensation if only half the seat is provided?