All of our hotels remain open in line with government guidance. With rooms available from as little as £35, or £50 in London. For more information or to make a reservation visit our website https://t.co/JjGzGqE6lX
Just over a week until major London attractions open across the capital.💥🎡🏙
Join Z Membership and get double discounts on all bookings until 30/6/21. Just use code ZMEMBERS when booking through our website. 🛌💤
Start planning your dream city break now!
www.thezhotels
@IAMSUPREMEGOD Hello!
Could you send us a message with your booking number, name and the hotel in which you had booked your stay? We will make sure to reply as soon as possible.
We are happy to support our community in these difficult times. Thanks to all NHS staff that are helping us go through this period!
#staystrongNHS#StayHomeSaveLives
Thanks so much to @thezhotels for offering free accommodation to staff at Moorfields. We are ever so grateful to you and other businesses for supporting our staff at this time. If staff need accommodation, please contact Victoria, Divisional PA at Moorfields.
@lauraby25906996 We made an exception from our terms and conditions by offering booking modifications at no additional cost. In this situation we need to be understanding and realise that a lock down includes travelling, so we took the measures required by government.
@Rach_93_ Hi Rachel,
We are dealing with a large number of emails at the moment and is taking a bit longer to respond back. Do not worry, we will get back to you as soon as possible.
@ElleDenise91 Our terms and conditions have changed so please contact the hotel directly to amend your booking up to 2022! Just need to provide a new date before 31 January 2021.
@bishop_stacey Hi there!
We are dealing with a large number of emails at the moment, but be rest assured that we will get back to you as soon as possible! 😄
@UKtributeband Hi there!
Our message has been misunderstood. When we refer to "short-notice" we are talking about the time between the reservation and when we have received the cancelation request.
@luxnaute Hi there!
We are currently receiving many email due to the circumstances but do not worry, we will get back to you as soon as possible!
Thank you for your understanding!
@Sdifonzo1@JohnTory@JustinTrudeau We are really sorry to read your words! Here at Z we always want the best for our guests, which means we do not want you to get Covid-19. We are trying to accommodate all the requests in this situation but have to respect our policy in the same time.
Thank you for understanding!
@HFRSSteveApter Hi there!
We are currently receiving many emails due the circumstances but do not worry, we will get back to you as soon as possible!
Thank you for your understanding!
@Joeyjojo_17 Hi there!
As you know our rates are non-refundable and non-amendable. In this circumstances we are making exceptions from our terms and conditions offering amendable dates. We are sorry to hear this and thank you for your understanding!
Unfortunately, @stbenedicts@BenniesSport 2020 Cricket Tour has been cancelled due to Coronavirus.
However, we wanted to thank our 2020 Cricket Tour sponsor @thezhotels for their generous support.
The team are delighted with their new kit!
#community#sponsorship#Cricket
Thank you @thezhotels for amazing customer service - easy and quick to deal with, lovely friendly staff and very sensible policy making.
I wish I was staying with you in April, but I'm glad I still can in October. #londonmarathon#CustomerExperience