@Soaringeagle45 The vast majority of people in airports are business travelers. You may not buy a suitcase on your way to bali for vacation, but you might on your fifth back to back business travel week when your travelpro loses a caster in O’Hare .
Delayed flights have to be wonderful for the airport lounge business. $50 for unlimited drinks and some peace and quiet, or sit at gate C12 for five hours? No brainer.