@My_Metro hi, can I ask what's going on with metros running Airport to South Halton. Been here 15 minutes, closest metro was 30 minutes. There's been 3 metros heading to the airport in the last 15 minutes too. What's with the delay? Thanks
@SouthernRailUK hi, just wondering if you can help me navigate delay repay? I've had three tickets for me, my partner and mum booked that were significantly delayed on a journey last week. Do we all have to apply separately even though it's on one booking order? Thanks!
@SouthernRailUK Yes, we've been on three trains in the last 15 minutes! Moved from pillar to post. Can I just send my gratitude to all the staff and Eastbourne, and the conductor on this train. I've heard them taking some abuse from some passengers through all this, but they're amazing!
@SouthernRailUK hi, wondering whether you're able to supply any further update. Currently sat stuck on the 11:05 from Eastbourne to London Victoria, we've been told we're waiting for a driver. Is there any estimation on time for this? We've got connections to catch. Thanks.
@SouthernRailUK It's been an absolute nightmare, this train originally meant to be from Bexhill, but with the signals and other delays, driver had been displaced. We've all been moved onto the Eastbourne train to Brighton, to then London, for us to be told the driver had appeared! Absolute mare!
@nationalrailenq We're already on the train as the platform team had advised it was meant to be leaving on time. Just trying to get an idea to help with connections. Thanks anyway
@nationalrailenq hi, is the any estimated time for the 11:05 from Eastbourne to London Victoria? We've been told we're waiting for a driver, just wondering if there's a time frame? Thanks
@nationalrailenq I'm meant to be on the 12:33 service, my connection isn't till 3:30, but I'm concerned that all services are going to end up cancelled
@nationalrailenq hi, just wondering whether you can provide any further information. We're standstill on a train just outside of Lewes and been told all trains are at a halt, but nothing more? We've been stopped 15 minutes now
@LNER hi, just wondering, I'm on the 5pm train from London to Edinburgh, we keep slowing right down, the national rail app is now saying we're delayed. There's been no announcements either. Just wondering whether you know what's going on? Thanks
@My_Metro Well hopefully you can get the issue resolved as quickly as possible, all plastic round the heaters on the seats is dangerous, my partner has just scolded his leg trying to get off the train.
@My_Metro hello! Been on three different metros today across the network and the heat on the trains is unbearable. I feel like I've got 3rd degree burns on the back of my legs and feet! Just thinking, this is doable now, but during rush hour and packed trains it'll be unsafe!
@northernassist hi, I've noticed online that the lift isn't working on platform 2 at the metrocentre, what is the disabled access option. I'm looking to come from newcastle today with a wheelchair user. Thanks