@zeptocares I received a call from Zepto customer care informing me that they cannot process a refund or return. This is unacceptable as the item was not delivered.
I placed a grocery order today through Zepto, and one of the items was not delivered. While all other items were received, the Verka Desi Ghee was missing from the order.@ZeptoNow@yabhishekhd@GyanTherapy@TrakinTech
@ZeptoNow@yabhishekhd@GyanTherapy@TrakinTech I contacted customer support regarding this issue, but unfortunately, no resolution was provided. My refund request has also been rejected without proper justification. Additionally, the delivery partner initially informed me that he would call me after visiting the store,