Think Point Design

Specialising in design solutions for print, web and exhibitions. How are you communicating?

[Think Point Design @ThinkPointUk]

@UK2 you're not available on the phone as your lines are down and not available on live chat...

You're asking for a verification pin that was sent to my email but the email account with yourselves is no longer accessible for some reason!

Where is your support please?

[Think Point Design @ThinkPointUk]

@SamsungHelpUK Absolutely no explanation - but they did get in the fact it was a 'free of charge item'.

To say I'm irritated is an understatement.

#samsunggalaxy #customersatisfaction #mobilephone

[Think Point Design @ThinkPointUk]

@SamsungHelpUK I spent a healthy amount on a new #samsunggalaxy #s22ultra -for some reason you can't give me a black S Pen to match the black phone?!?

Instead you're fobbing me off with a rather rubbish #green one!

Black expensive phone = black pen surely?

#customerexperience

[Think Point Design @ThinkPointUk]

@SamsungHelpUK I've spent 40 minutes waiting on the chat today and then 25 minutes on the phone - told they would sort it.
1 hour later I receive an email saying they were unable to provide me with a black pen... really!?!

Poor job considering I've bought your premium mobile product!

[Think Point Design @ThinkPointUk]

@SamsungUK I spent a healthy amount on a new #samsunggalaxy #s22ultra -for some reason you can't give me a black S Pen to match the black phone?!?

Instead you're fobbing me off with a rather rubbish #green one!

Black expensive phone = black pen surely?

#customerexperience

[Think Point Design @ThinkPointUk]

@SamsungMobile I spent a healthy amount on a new #samsunggalaxy #s22ultra -for some reason you can't give me a black S Pen to match the black phone?!?

Instead you're fobbing me off with a rather rubbish #green one!

Black expensive phone = black pen surely?

#customerexperience

[George Clarke @MrGeorgeClarke]

The quality of homes built by the big house builders HAS to improve. The quality of the architecture and the build quality just isn’t good enough #noddyboxes

[Think Point Design @ThinkPointUk]

@bovishomes lucky we had the water damage from your dodgy roof vents to highlight the structural brace in the roof you had cut through!! So now you can't be bothered and refer us to NHBC. #firsttimehomebuyer #newbuild😤😤

[Tristan @Trigger130]

@bovishomes @housebuildermag @daraobriain Congratulation @bovishomes - we’ll be sure to mention your award to our MP tonight when we’ve convened a meeting to discuss the disgraceful state you’ve left our estate in.

[Think Point Design @ThinkPointUk]

@facebook what's the best way to get you to help - we are very worried and being asked for money by this guy! FB what's your help phone no.?

[Think Point Design @ThinkPointUk]

@facebook my wifes account has been hijacked and held to ransom. Tried your online fixes -😡 don't work. We need you to contact us urgently!

[Think Point Design @ThinkPointUk]

@BarclaysUK why are your call centre staff telling us to call the company who scammed us to get our money back? #customerservice #fraud 😡

[Tony Almeida @tonyralmeida]

So, I heard tweets about the @united airline incident are being deleted. #unitedAIRLINES #united #UnitedAirlinesAssault

[Cornwall Air Ambulance @cornwallairamb]

@ThinkPointUk Wow thanks! There are different ways detailed here https://t.co/L0wUjzj2Qr Thanks so much!

[Think Point Design @ThinkPointUk]

@cornwallairamb just had your fundraising team at my door - couldn't stop because I was on a call. Very worthy cause, how else can I donate?

[Think Point Design @ThinkPointUk]

A very happy new year to everyone, may 2016 be prosperous and peaceful. Thanks to our followers and all future followers!

[Think Point Design @ThinkPointUk]

@extensis suitcase 6 error code: kIPCClientServiceUnavailable - it's driving me mad, any ideas!?

[Think Point Design @ThinkPointUk]

Glorious sunshine has provided a much needed boost! Looking forward to a quick sarnie out on the grass for lunch... #feelslikesummer

[Think Point Design @ThinkPointUk]

Better get tweeting again...its been way too long! Ready and raring to go after a sunny Easter to recharge the batteries!

[Think Point Design @ThinkPointUk]

@hfholidays thanks for your follow, what a great day to get out for a bit of walking & fresh air to blow away the cobwebs! #coastalwalk