Thom Erbé

Operations Lead @Infowijs💡

Operations and (B2B) marketing professional, with a keen eye for people, organization, and strategy.

[Thom Erbé @ThomErbe]

@wonderflow Go #Wonderflow! Good luck Riccardo, the team is rooting for you!

#IIeX #Innovation

[Thom Erbé @ThomErbe]

Why #NPS does not work - it might be hard to accept but today’s most iconic marketing metric it is unreliable and obviously overvalued.. https://t.co/AgJx2EsJgb

Great video by @RiccardoOsti

[Thom Erbé @ThomErbe]

Wonderflow is recognised as a Hot Vendor in #DocumentAnalytics by research firm @AragonResearch1's @JimLundy!

Find out more: https://t.co/nr4z7MJZ6d

[Aragon Research @AragonResearch1]

Aragon Research identifies Hot Vendors in #documentanalytics, #globalmobilitymanagement, and #teamcollaboration: https://t.co/4pic4FayW3

[Wonderflow @wonderflow]

Why NPS does not work and what to do about it:

https://t.co/l47meoOy12

[Wonderflow @wonderflow]

We are thrilled to announce that our brand new website is officially live! Fresh look, easy navigation and full of unique content.
Explore it here: https://t.co/H7QLIWSK39

[Bram @BramWeerts]

“67% of consumers and 74% of business buyers say they’ll pay more for a great experience” https://t.co/2iAUBVQACR

[Bram @BramWeerts]

How To Measure Customer Satisfaction https://t.co/AsfDS97ftg #Blog #CustomerSuccess #CustomerJourney #CustomerService

[Bram @BramWeerts]

Amazon's $10B Growth Hack That Nobody Knows About https://t.co/AITnkYeaZb

[Bram @BramWeerts]

I always appreciate a good cheat sheet! #education #Blockchain

[Bram @BramWeerts]

.@IntellibotRPA gets featured in The @forrester Wave™: Robotic Process Automation, Q2 2018 as an RPA Specialist & Emerging player in less than 6 months of its product launch https://t.co/64FLXsETvJ #RPA #automation

[Thom Erbé @ThomErbe]

Today is my first day at innovation consultancy Luvix. I am very excited to work with this great team, and for the projects ahead of me!

[Thom Erbé @ThomErbe]

After three years with HFS, it is time for something new! I'm available from November onwards (after doing some traveling) for roles or projects related to (digital) innovation, marketing/martech, business operations, or growth.

Send me a message if you want to talk!

[ProPublica @propublica]

From our Machine Bias Team

Series: https://t.co/yGZhUNrKfI

@JuliaAngwin talks about algorithmic bias in the criminal justice system: https://t.co/VXSJPOC600

How ProPublica Became Big Tech’s Scariest Watchdog via @FastCoDesign- https://t.co/NQ1rRKhWLX

[Julia Angwin @JuliaAngwin]

So, in short, data theft has very few consequences for the the companies.

Oil companies spill oil - they pay for the cleanup.

Data companies spill data - we pay for our own cleanup as best we can by tweaking our privacy settings or vowing to quit Facebook. Weak sauce at best.

[Center For Humane Technology @HumaneTech_]

Our new organization, the Center for Humane Technology, was formally announced today. Visit https://t.co/bCUyFlLtJe to learn more.

We will be thoughtful and intentional about using this space appropriately.

[Jim Hill @talljim0155]

Is your current job the end of the line? https://t.co/FrpHP0zh5o via @horses4sources

[Phil Fersht @pfersht]

Good to see HfS' IT services research breaking new ground. Good analysis from @DuncanChapple https://t.co/Jidvd0QrSO

[Ollie O'Donoghue @Originollie]

The FORA Council has assembled the industry's leading minds in cognitive automation https://t.co/Uv24Q3NR7I via @horses4sources

[HFS Research @HFSResearch]

Great to see our VP for #HRTech and #Workforce Strategies Steve Goldberg (@EmpoweredHR) quoted in @bakercom1's @TechTarget article! #HR https://t.co/TcGBQyHbRL