Col

iTechnology enthusiast. Survivor. All words are mine & not influenced or endorsed by those I work for.

[Col @TicTocCol]

@SpursOfficial Your customer service is unfortunately dreadful. There's no way of speaking to someone about concert tickets. The bot doesn't work, the phone lines aren't answered and you take 3 weeks to respond to an email.. what gives? What & where am i supposed to go for help

[Col @TicTocCol]

@RoyalMailHelp you seem to have given up helping? Several DM’s now unanswered

[Col @TicTocCol]

@RoyalMailHelp How can I make a complaint to my local sorting office? 10 days waiting on a letter has resulted in an increased fine for me

[Col @TicTocCol]

@RoyalMail hi.. how do I get in touch with my local sorting office? A delay in delivery has resulted in me incurring charges (TFL sent the letter on the 9th, I received it today (17th) thanks

[Col @TicTocCol]

Blimey. That’s a lot of people turning up to hate Coldplay(?!) #Glastonbury

[Col @TicTocCol]

Never really used @Apple Fitness App for the static bike - now I'll be using it daily. Thank you @GoZwift, for putting your prices up 38% a month and giving me the incentive I needed to move. I appreciate you.

[Col @TicTocCol]

@O2 Hello. Can you please post directions on a step by step guide of ordering a eSim? Your online instructions aren't at all clear and the 202 number just timed out. Any help, appreciated.

[Col @TicTocCol]

@thetrainline Hi there, I have a reference for a delay / repay for a trip I recently took but I can't see where I can check on the progress. Can you please advise, many thanks

[Col @TicTocCol]

Watching #sugar on Apple TV+ and we’ve definitely just had a ‘jumping the shark’ moment. 🤦🏼‍♂️

[Col @TicTocCol]

@TfL hello. Can you advise where I can find the northern line timetable? It seems to be a very varied service throughout the day. Thanks

[Col @TicTocCol]

@BMWUK_ website not designed for Safari?

[Col @TicTocCol]

@tweethue hi.. is there a team I can get in touch with re product support.. I’m looking at installing Hue throughout a new development project and just want to understand of any limitations.. thanks.

[Col @TicTocCol]

@Se_Railway Please do. Not everyone can hear announcements. I’d be keen to hear why the staff weren’t used in this instance.

[Col @TicTocCol]

@Se_Railway your service is a joke!!! What’s the point of displaying a train on the board at Charing Cross and then changing the platform when people are already on the train!?! Send some of your idle workers through the carriages to ensure people are notified!

[Col @TicTocCol]

@Se_Railway Charing Criss to Hayes 12:22. Showed on the boards as platform 2 - left on, Christ knows what platform. You’ve got staff standing around chatting. Why aren’t then going through the train notifying people. It’s just, so poor.

[Col @TicTocCol]

@Barclaycard Thanks, after several attempts, I’ve managed to sort it. Some feedback though - Barclaycard website needs some work on Safari Browser - it’s unusable. Tx

[Col @TicTocCol]

@Barclaycard Unable to make a payment either via app or online and your office is closed…

[Col @TicTocCol]

Thanks for sharing the detail via DM - appreciate the quick turnaround.

[iJustine @ijustine]

It’s 2023 and we are going to charge you to secure your account 🤣🤣🤣 this would have been a hilarious April fools joke.

[Col @TicTocCol]

Wow, what an incredible money making machine you are. #lostcustomer

[Col @TicTocCol]

So, this is shite @DirectLine - resorted to WhatsApp chat due to 20 minute wait on phone and your bot has given up on me too!