Tide

Tide means business. It's all we do.
Business accounts and financial tools to save you time

[Tide @TideBusiness]

@charlie_bone Hi, Charlie. Thanks for bringing this to our attention. We get why this has left a bad impression.

Please send us a DM with your company name, so that we can assist you right away.

[Tide @TideBusiness]

@RobinMelsa Hi, Robin, we get how frustrating this can be.

From time to time, we're required by law to perform payment checks. We always aim to complete these quickly to prevent disruptions to your business.

Please send us a DM with your company name, so we can look into this for you.

[Tide @TideBusiness]

Run payroll where your money lives with Tide Payroll. Pay yourself and your team in just a few clicks straight from your Tide app. Our new software automatically calculates PAYE, and is HMRC recognised.

Click here to find out more 👉 https://t.co/miFK8noGBd

[Tide @TideBusiness]

@Aurarri Thanks for clarifying, Hassan. We'll get this checked out as soon as you send us your company name via DM.

[Tide @TideBusiness]

@Not_gobar_bakht @TideBusinessIND Hi Andrew, we understand that waiting on a recharge payment to clear can be frustrating.
DM us with your company name and a bit more information, so that we can take a look.

[Tide @TideBusiness]

@khalefadel Hi, Adel. Thanks reaching out to us. We always try to stay on top of the communication.

We'd like to get this prioritised right away. Please send us a DM with your company name, so that forward this information to our team internally.

[Tide @TideBusiness]

@ZoeBam5 Hi, Zoe. Thanks for bringing this to our attention. You’ve highlighted something we take seriously.

Our Fraud Rapid Response team can support you 24/7. You can reach our team by calling 159.

Please send us a DM with your company name, so that we can prioritise this.

[Tide @TideBusiness]

@AdalianHC12 Hi, Geedi, this isn’t the kind of support experience we stand for.

We know how important clear communication is, especially when payment checks occur. Please send us a DM with your company name so we can look into this for you.

[Tide @TideBusiness]

@SanjayDhawan92 Hi, Sanjay. It appears that you've tagged Tide UK.

We believe our colleagues over at Tide India will be able to assist you further with your cashback. We advise contacting them directly at @TideBusinessIND, or via email at [email protected].

[Tide @TideBusiness]

@coysconnor Hi Connor, our inbound phone lines are only available 9am-6pm on weekdays. However, our in-app chat support is available on weekends, too. We've received your DM and will look into this further.

[Tide @TideBusiness]

@RohanAtaa Hi Rohan, we understand how any unexpected fees can cause inconvenience. This is not the experience we want for our members.

We'd like to look into this. DM us your company name and we'll be right on it.

[Tide @TideBusiness]

@ChallengeFaz Hi, Tom. Thank you for bringing this to our attention. Currently, we aren't aware of any issues with the chat. You can keep an eye on our status page for any ongoing issues here: https://t.co/St1PDzJQX4

Can you DM us your company name so we can check it out?

[Tide @TideBusiness]

@laskar_uddin36 @delhivery @TideBusinessIND Hi, thanks for the mention. It appears that you've tagged Tide UK.

We believe our colleagues over at Tide India would be able to assist you further and we strongly advise you to contact them directly at @TideBusinessIND or alternatively via email at [email protected].

[Tide @TideBusiness]

@JamieL2FRice Hi Jamie, we understand how this can be disappointing.

Currently, there's no option for members to deposit cheques larger than £500. However, we always take our members' feedback into consideration as we strive to improve.

If you have any questions, please DM us.

[Tide @TideBusiness]

@shahid830629 Hi, Mohammed. Please note that you have mentioned the Tide UK X page and any queries relevant to Tide India are not within our scope. You can reach out to our Tide India team via DM at the following handle: @TideBusinessIND

[Tide @TideBusiness]

@kevinwgoss Hi, Kevin. We've received your DM's and we'll reply right away.

[Tide @TideBusiness]

@Alda888Ka Hi, Alda. Thanks for sharing this. Please know that it's never in our intention to interrupt your work.

We're required to run some checks from time to time: https://t.co/pirD8ssUYR

Please send us a DM with your company name, so that we can look into this.

[Tide @TideBusiness]

@Nicolee_Valerie Hi, there. Thanks for making us aware of this. We always try to stay on top of communication and it's never our intention to keep you waiting.

Please send us a DM with your company name, so that we can expedite this internally.

[Tide @TideBusiness]

@AnushkePerera Hi, Anushke, we hear you. We know how important it is to access your funds, especially after your phone was stolen. We'll use the available details to look for your account and get this sorted.

We're a DM away if you need us.