@elonmusk Why can’t we trade in or move fsd on a model x that never really worked on a new y! 2019, model x, fsd was beta for the longest time n never really worked, then come module 3 cant handle new Sw! Only module 4 can! Cant help but feeling like I was scammed or short; or whatever :(
Ten million people have watched an MIT professor accidentally destroy the executive coaching industry.
He filmed the lecture once in January 2018 and died eighteen months later.
Executive coaches charge fifteen thousand dollars a session to teach a third of what he covered in one hour for free.
His name was Patrick Winston. He ran the MIT Artificial Intelligence Laboratory from 1972 to 1997 and wrote the AI textbook every computer science major in the world read for thirty years.
Every January for four decades, he gave a lecture called "How to Speak."
His entire framework fits on a napkin.
Do not read. Be in the image. Keep images simple. Eliminate clutter. Start with an empathetic connection. End with a punch line the audience can repeat over dinner. Never open with a joke. Never end with "thank you."
That last rule alone has probably cost the executive coaching industry a hundred million dollars.
"Your success in life will be determined largely by your ability to speak, your ability to write, and the quality of your ideas. In that order."
That is the actual opening line of the lecture. Winston believed it strongly enough to spend fifty years teaching computer scientists how to talk.
Founders spend $80,000 on an MBA and then hire a communications coach to teach them the same material Winston filmed once for free. Engineers write brilliant code and lose promotions to teammates who watched this lecture on the train.
The lecture is free on MIT OpenCourseWare. The textbook is free on his page.
Winston died in 2019. Almost none of the ten million viewers have actually implemented the four rules on the napkin.
The napkin is free. The willingness to actually use it in your next meeting is the entire edge.
Dear @British_Airways,
Today at Heathrow, one of your agents mistakenly told me my connecting flight to Prague was tomorrow. I was told there were no seats left today, so I booked another flight, accepted I’d be stranded overnight, and headed toward immigration.
The UK Border Force officer checked my confirmation and immediately said, “Your flight is today. You can still make it.”
I sprinted back to the transfer desk, only to be told the agent had confused me with another passenger who had a similar name.
Mistakes happen. We all make them.
What happened next was far more disappointing. Instead of a sincere apology, the agents laughed, told me to “calm down,” and when I respectfully asked for an apology, one of them threatened to cancel my ticket.
I made the flight, but I left feeling deeply shaken.
A simple “We’re sorry, we made a mistake” would have changed everything. Accountability and kindness should be part of every customer journey.
@BBCNews@SkyNews@MailOnline@TheSun@DailyMirror@Independent@guardiantravel@WhichTravel
#BritishAirways #Heathrow #CustomerService #Travel #TravelNightmare #thoughtfullnes
Love all the advertising videos online trying to sell "Future Tech"products such as this transparent mobile. One small problem with this product however... 🧐 Who can spot it? 😂
@therealreal when a wrong item is shipped,i.e you post and advertise item A, but shipped customer item B, what steps are taken to ensure customer’s interest is protected? What is your company policy? I need to share my unfortunate experience with other customers
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