Tiffany Goddard

Director @Carahsoft tweeting about #CitizenEngagement and #GIS trends and solutions, and women in tech. Proud mom and @Radford_Alumni!

[Carahsoft @Carahsoft]

Congratulations to our partner, @Granicus, on their #govservice launch! We're proud to support them in their efforts to expand their civic-engagement platform cross-nationally! https://t.co/j8Mc0TxItM

[Tiffany Goddard @TiffanyAtCarah]

If you enjoyed today’s discussions at #CtznES, mark your calendars & join industry leaders who are showcasing their latest #FedRAMP-authorized solutions at @Carahsoft’s #FedRAMPForum, in partnership with @atarc, on 7/24! I hope to see you there! https://t.co/jGOhHgpWqs

[Tiffany Goddard @TiffanyAtCarah]

What a great morning it's been, #CtznES! Thank you to all our speakers and industry experts who have led the discussion on how to transform #CX and citizen engagement. @chadfsheridan said it best, first it comes from within!

[Tiffany Goddard @TiffanyAtCarah]

#CtznES attendees! We had so many great speakers and partners here today, snag a picture with them using @Carahsoft’s Snapchat filter and let them know I sent you!

[Tiffany Goddard @TiffanyAtCarah]

#CtznES attendees! Want to learn the benefits of implementing a shared services cloud platform model? @Carahsoft has you covered with our #FedRAMP guide in collaboration w/ @GovLoop: https://t.co/gVXHtSH1ub

[GovLoop @GovLoop]

Chad Sheridan wins the prize for today's longest title: Chief Innovation Solutions Service Delivery and Operations Branch, @USDA Farm Production and Conservation MIssion Area's Business Center, and ex-CIO! #ctznes

[Tiffany Goddard @TiffanyAtCarah]

#CtznES: Customer demands are always evolving, so how do you and your agency keep up? @USDA’s @chadfsheridan is sharing what’s on the horizon for government #CX journey during closing remarks!

[Tiffany Goddard @TiffanyAtCarah]

#CtznES: 1 HOUR LEFT until the top 3 tweeters are announced for the Twitter Wall contest today! Tweet your favorite moments of the day using the event hashtag to walk home with a $25 Amazon gift card!

[Tiffany Goddard @TiffanyAtCarah]

#CtznES: We’re learning how to improve CX from the inside. See which ways leaders are implementing #CX today for their community!

[Tiffany Goddard @TiffanyAtCarah]

Hey #CtznES! The #21stCenturyIDEA focuses on 5 major areas related to the public’s online experience? Find out how agencies are delivering exceptional digital experiences in @Carahsoft’s blog w/ our own VP of Sales for @AdobeGov: https://t.co/xi9WIKgCog

[Chad Sheridan @chadfsheridan]

Just a feww minutes away from taking the stage "What's next in Government #CX?" @GovLoop #CtznES

[Tiffany Goddard @TiffanyAtCarah]

I agree @rumbayly! Enjoying these panel discussions at #CtznES!

[Tiffany Goddard @TiffanyAtCarah]

Hey #CtznES! Need more tools to help you on your #CX journey? @Liferay’s Brett Swartz shared how to spend less while maximizing efficiency to achieve more responsive citizen services: https://t.co/31K9emqRs8

[GovLoop @GovLoop]

Next Panel: Improving #CX from the Inside with @marcykjacobs @DeptVetAffairs, Kaegy Pabulos Starnes @usedgov, Bob Withers @NewRelic Michele Glavin @LI_Learning #CtznES

[Tiffany Goddard @TiffanyAtCarah]

#CtznES Snapchat enthusiasts: Did you check out @Carahsoft’s Snapchat filter yet during the networking break? Show off all the fun you’re having today!

[Tiffany Goddard @TiffanyAtCarah]

#CtznES: Cloud-based, innovative platforms allow public sector agencies to provide next-level citizen services for enhanced government - @Carahsoft’s #InnovateGovt report revealed insights for moving the dial on government engagement! https://t.co/YBt3KZZE8b

[Tiffany Goddard @TiffanyAtCarah]

Behind the scenes look at #CtznES networking break! Continue visiting partner exhibits & complete your passport for a chance to win some #Carahswag or a receive a raffle ticket to win an Amazon Echo!

[Tiffany Goddard @TiffanyAtCarah]

Hey #CtznES! Catch up on the current state of cloud security in Federal agencies with @Carahsoft’s #FedRAMP guide, featuring FedRAMP Authorized solutions by our partners at @Adobegov, @Granicus & @NewRelic, in collaboration with @GovLoop: https://t.co/gVXHtSH1ub

[GovLoop @GovLoop]

Tips to improve your #CX from our panelists:

Start by thinking of an individual, rather than a segment of users.
Identify a small win to build confidence within the organization.
Focus on manageable chunks.
#CtznES #gltrain

[Tiffany Goddard @TiffanyAtCarah]

#CtznES: @Carahsoft’s Twitter Wall is up and running – want to be on it? Tweet using the event hashtag to climb to the top of the leaderboard. 3 lucky winners will receive a $25 Amazon gift card, and the title of being today’s Top Tweeter and Twitter Wall champion!