@lastminute_com after a terrible hotel was booked on your website, and having been assured a refund will be paid in full, WHY am I still waiting 85 days later? Why do I, your customer, have to wait for your vendor to refund you first? Shocking service! Booking number 2106899529
@jet2tweets Hi Jet 2, we are waiting a refund that should have arrived yesterday i.e. 28 days from 16th March... Nothing has arrived please can you confirm this refund is being processed. Your phone lines are "closed" so can't speak to you.