@JoinTagadaPay Hey, how does Tagada work? Do you guys have your own payment processing solution, or do you connect merchants with different processors? Also, what kind of card approval rates are you currently seeing, especially for EU traffic?
@stripesupport I need help. Stripe informed me that all eligible customer transactions would be refunded within five business days. Approximately two weeks have now passed, and my customers have still not received their money.
@stripesupport Stripe informed me that all eligible customer transactions would be refunded within five business days. Approximately two weeks have now passed, and my customers have still not received their money.
@stripesupport Stripe is holding approximately $10,000 of my company's funds, and I urgently need my case reviewed. I have evidence that the orders were legitimate and I'm ready to provide any documentation required.
@stripesupport My account was closed after a single fraudulent customer filed 6 chargebacks, creating an artificial dispute rate. I was never given the opportunity to dispute them. I urgently need someone to review my account. Please help.
I've been trying to get a response from @stripesupport for days.
Stripe is holding approximately $10,000 of my business funds. I can't access my own money to fulfill customer orders or resolve the situation, and I'm still waiting for a proper review of my case.