Tim

[Tim @TimotheeBrgnt]

@grok is Gianni Infantino a crook and a corrupted man ?

[Tim @TimotheeBrgnt]

@British_Airways Geo quizz: where Istanbul. Be careful. Tricky one

[Tim @TimotheeBrgnt]

I’d like to thank you @British_Airways for leaving my wife and my 9-month old daughter alone, after their flight got cancelled. No one was able to rebook her on a today flight. Flight BA679. She’s been told to order another flight ! The only option was to leave tomorrow !!!?

[Tim @TimotheeBrgnt]

@Britishairwaytr Hey Kate, before I do that.
In which continent are London and Istanbul located ?

I just want to ensure I don’t ware my time. Since your colleague told me the flight got cancelled due to the North American storm.

I want to ensure I don’t speak to an AI.

[Tim @TimotheeBrgnt]

@British_Airways Which customer relations are you referring to? The one who said my European flight got cancelled due to the North American storm ?

[Tim @TimotheeBrgnt]

@jetfairuk @British_Airways Thanks guys, we’ve been in touch with @flightright. I guess they’ll sort our case with @British_Airways, which, again, abandonnes my wife and 9-month old daughter.

[Tim @TimotheeBrgnt]

@team_techn_PQ On my side ? Your side you meant, right?

[Tim @TimotheeBrgnt]

@EllieHa28643959 @British_Airways @TurkishAirlines helped! They’re bringing my family home tonight. Not tomorrow.

[Tim @TimotheeBrgnt]

@EllieHa28643959 @British_Airways And that there was no Ba agent on-site to face their failure to get my 9months old home tonight.

[Tim @TimotheeBrgnt]

@EllieHa28643959 @British_Airways The worst is that silly excuse “the storm Fern”… in Europe.

[Tim @TimotheeBrgnt]

@BASvc_Help Thank you for being so incompetent Team. I won’t forget.

[Tim @TimotheeBrgnt]

@British_Airways Raj, apologies. But you should have a proper training. And some course about the world geography too.
The storm is in North America. Both Istanbul and London are in Europe.

[Tim @TimotheeBrgnt]

@PauldaRita @British_Airways Worse than that, they don’t get assistance.

[Tim @TimotheeBrgnt]

Do you have kids ? What would you do if your 9months old baby would be stuck in an airport and no BA agent on-site to help? Would not you be frustrated ?

[Tim @TimotheeBrgnt]

Why can’t you ask another airlines? Aren’t you part of the star alliance thingy ?

[Tim @TimotheeBrgnt]

@British_Airways You’re joking right?

[Tim @TimotheeBrgnt]

@ServiceDes21824 Done

[Tim @TimotheeBrgnt]

@IssuesTBrithA Done

[Tim @TimotheeBrgnt]

@complaints31912 Done

[Tim @TimotheeBrgnt]

@despiteCash Is this a private or public ?

[Tim @TimotheeBrgnt]

@British_Airways Find another airline then