Timsy Gulati

[Timsy Gulati @TimsyGulati07]

@policybazaar Thankyou

[Timsy Gulati @TimsyGulati07]

@PolicyBazaar @Niva_Bupa
4+ months. All documents, including the affidavit & undertaking, were submitted on time. Still no resolution, and customer support has stopped responding.Resolve this immediately, or I'll escalate the matter to the concerned authorities.

[Timsy Gulati @TimsyGulati07]

Poor coordination between @PolicyBazaar and @Niva_Bupa. I submitted all the required documents to PolicyBazaar long ago, but Niva Bupa is still saying they haven't received them. Also, the policy number in Niva Bupa's emails is incorrect, while all other claim details are correct

[Timsy Gulati @TimsyGulati07]

@policybazaar Any update

[Timsy Gulati @TimsyGulati07]

@Niva_Bupa More than 15 days have passed since all claim documents were submitted by @PolicyBazaar, yet there is no update on the claim status. The lack of communication and transparency is highly disappointing. Kindly provide an immediate update. @IRDAI_Official

[Timsy Gulati @TimsyGulati07]

@policybazaar @Niva_Bupa @NivaBupaSupport hasn’t received any document yet. @policybazaar I have submit my documents to you on 27th May and till now they haven’t received.
Can you please check and confirm.