Hey @Philips@tweethue@PhilipsCare,
I placed an order worth nearly €2000 on your German store. The order was cancelled due to your internal policy and I was informed that a refund had been processed.
It has now been more than 3 weeks.
My bank confirms there is NO refund, NO pending refund, and NO refund reference associated with this transaction.
Your German support team sent me proof of a completely different refund (for another order of mine), repeatedly transferred me between agents, and after promising to investigate the issue has now stopped responding entirely. I have been unable to get any reply or update for over a week despite multiple follow-ups.
I have already filed a chargeback with my bank.
At this point I am not only dealing with a missing €2000 refund but also currency exchange losses and a credit card payment deadline caused by a problem that should have been resolved weeks ago.
Can someone at Philips Hue finally provide proof of the actual refund or explain where my money is?
No one ships perks to You on @solana like we do.
But this time we're focused on quality over time, not just quantity.
We’re making sure that every perk experience is worth the wait.
Which means bigger campaigns, better access, and the best overall experience for both users and builders.
As long as our builders keep building, we'll keep being the most capital-efficient way to acquire & target active users on Solana.
Bear or Bull market makes no difference to us. We'll keep shipping!
Stay Solid.
ROTTERDAM PLAYOFFS GIVEAWAY 🥶
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Introducing the Open Gas Initiative by ETHGas — a path to a frictionless onchain experience.
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Introducing the Open Gas Initiative - a way for protocols to subsidize gas for users, zero-code, for a seamless, frictionless onchain experience.
With OG cohort: @eigencloud, @ether_fi, @pendle_fi, @Velvet_Capital.
👇
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The beanstalk is sprouting stronger! ✨
Teaming up with Gassy Jack to climb the beanstalk. Collect beans through quests and unlock epic rewards in our gas-free world. Who's in? 👀
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Trojan is live ��� and Trippin’ Ape Tribe is moving in.
We’ve partnered with Trojan to launch alongside the most powerful trading terminal on Solana. As early ecosystem supporters, the Tribe now trades with max incentives and exclusive perks built just for us.
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[ONE DAY, ONE AGENT: EDGGY 🧠]
you don't take losses because you picked the wrong asset.
you make losses because you're blind on how the market affects it.
and no one tells you when things impact your bags.
that's where Edggy steps in 🧵
Let me tell you how to judge whether a system is serious about real-world integration.
See how it handles permissions and accountability.
Because those details don’t attract attention, but they determine whether the system can be relied on.
That’s where credibility starts.