Tony Price

No longer at work - Retired 😀

[Tony Price @TonyPriceAtWork]

@edfenergy No point. You dont do anything if I do @edfenergy I have an escalation that has been running since December. You promise to call me back and never do.

[Tony Price @TonyPriceAtWork]

Classic fail. Address symptoms and not the cause ! @edfenergy just cant seem to understand that sending out more In Home Displays will not fix why the Gas meter is not being picked up. Poor/weak RF signal issue! What a waste of resources/plastics and still not fixing my issue!

[Tony Price @TonyPriceAtWork]

Its bad when your energy supplier @edfenergy is so bad that they have FB Groups based on how rubbish they are! https://t.co/wTkXlJZ1LF

[Tony Price @TonyPriceAtWork]

an update - still no calls from @edfenergy and issue still outstanding. Zero customer service/ care. Just dont use EDF!

[Tony Price @TonyPriceAtWork]

Yet another fail from @edfenergy You promised a call back from my escalated complaint yesterday. Surprise surprise no call back #badcustomerservice but hey what do I expect? This has only been going on for several months!

[Tony Price @TonyPriceAtWork]

Yet another fail from @edfenergy You promised a call back from my escalated complaint yesterday. Surprise surprise no call back #badcustomerservice but hey what do I expect? This has only been going on for several months!

[Tony Price @TonyPriceAtWork]

Found this group on FB. @edf it seems to be very popular. Hardly a surprise. " EDF customers who have been, or feel ripped off by edf s tactics " https://t.co/xj7AARl8mi

[Tony Price @TonyPriceAtWork]

Response from @edf on WhatsApp - nothing!

[Tony Price @TonyPriceAtWork]

If you want to experience the ultimate in #badcustomerservice try @edfenergy customer services. Customer avoidance would be more accurate as they do everything to avoid taking a call or digital message

[Tony Price @TonyPriceAtWork]

Response from @EDF on chat - there are no chat agents available try whatsapp

[Tony Price @TonyPriceAtWork]

@edfenergy I did that on FB and all they said was they are busy! If I try chat it says no agents. If I try Whatsapp you dont respond. You land line says you are dealing with vulnerable people and use chat! Bit of a no customer service loop going on here!

[Tony Price @TonyPriceAtWork]

Been trying for several months. If you do get to speak they just record and promise someone will get back. They either dont or do the one ring and then line goes dead trick. @edfenergy appalling customer service

[kevin goodson @karma6802]

@EDFEnergy_UK why is it so difficult to speak to someone?

[Tony Price @TonyPriceAtWork]

@edfenergy Customer avoidance. Customer Services message points to Digital Channels. Chat is too busy and points at WhatsApp. You dont answer WhatsApp. FaceBook message and you are too busy and someone will get back. Then get a call with one ring and the phone goes dead!

[Tony Price @TonyPriceAtWork]

https://t.co/YHc2vfhKIz

[Tony Price @TonyPriceAtWork]

This Sunday we will be raising funds with @RMCHcharity at VWNW Tatton Park Cheshire. Hope to see some of you there !

[Virtual Clarity - a DXC Technology Company @virtualclarity]

The Virtual Clarity business has been incorporated into @DXC, and the services we have delivered with partners will be aligned to the DXC portfolio. Please follow @DXCTechnology for more information.

[DXC Technology @DXCTechnology]

Achieve 3X value with our Cloud Right™ approach. Discover Cloud Right: https://t.co/0rAPlRD2Ci #DXCdoesCloudRight