@STN_Airport I'm arriving on Sunday at 22;30 pm and cannot find transfer to go to London. What do you suggest? Are there taxis available at night for last minute travellers?
@PureGym the information they give is different to the information the company can give.... (no comments). I have cancelled my subscription directly with my bank as stated on the website...let´s see if they payment clears or not on my account. Very disappointed with customer service and
@PureGym Again, I mentioned about the kind reminder they are supposed to send and that information can lead to mistakes (I´m just following what stated on YOUR website) and that´s a kind of wrong/illegal info, he clearly mentioned that he studied law and what they were doing id legal and
@PureGym the information on the site, she introduce me to the manager: Eduardo Martin, who checked my profile - I don´t know why - and told me if I don´t want to pay GBP36.99 (highlighting the 3 different quotes from Puregym side: GBP34, 35 and 36) I could speak with my bank and leave.
@PureGym website clarifying that they are supposed to give us 1-month notice, they told me to speak with the gym directly. I took my coat and went to the gym around 20h on the same day to clarify the above. A lady confirmed that I could leave at any time and when I mentioned the email and
@PureGym apparently they confirmed that I had to cancel 3 days in advance with my bank. When explained that this is a pay as you go contract and I can leave when I want, this lady confirmed with her manager in line that this was final and when I mentioned the email and the info on the
@PureGym to cancel our membership. With this in mind, I wanted to double check with customer service on the phone (11Feb at 19:57h) that the price would be maintained, but surprisently they said that I´d have to pay GBP 35.99 so I decided to opt out and cancel the membership but
@PureGym us the change of price (GBP34.99). Now, several days before the 6-month deadline and after receiving no messages from their side, I checked the Puregym app, that confirmed that IN THE CASE of an increase of fees, they´ll give us a full months´notice during which time we´d be able
@PureGym Puregym Fulham scam people.
I joined Puregym Fulham 6 months ago, when they opened a gym in the area. Before joining this gym I contacted them to know the conditions, ect. and Lucy Sanderson (Assistant manager) confirmed that an email would be sent at the 6-month mark to remind