Tracey Anne Potts

[Tracey Anne Potts @TraceyAnnePotts]

@bluelightcard have River Island ended their discount? Thank you

[Tracey Anne Potts @TraceyAnnePotts]

@CrossCountryUK is there any way to make a seat reservation on 14:21 from Sheffield to Newcastle please?
Thank you

[Tracey Anne Potts @TraceyAnnePotts]

@TPExpressTrains Edinburgh to Newcastle 17:33 is cancelled what services can I use?

[Tracey Anne Potts @TraceyAnnePotts]

@TPExpressTrains Thank you

[Tracey Anne Potts @TraceyAnnePotts]

@TPExpressTrains train from Newcastle to Edinburgh just been cancelled, can I use another provider?

[Tracey Anne Potts @TraceyAnnePotts]

@TPExpressTrains 16:14

[Tracey Anne Potts @TraceyAnnePotts]

@TicketmasterCS yet another, tried everything that has been suggested and can't access my account. Surely you need to start looking at things your end and not blaming the Customer

[Tracey Anne Potts @TraceyAnnePotts]

@TPEassist Thank you, appreciate your help.

[Tracey Anne Potts @TraceyAnnePotts]

@SeatfrogHelp @TPExpressTrains My train (and every train) was cancelled on Friday Manchester, no trains could leave Manchester. I emailed Seatfrog and they needed confirmation of cancellation, I have applied for ticket refund from TPE but seatfrog say I need to apply Delay Repay?

[Tracey Anne Potts @TraceyAnnePotts]

@TPEassist Is that the Seatfrof receipt? The UBER receipt I'm fine with as it was my choice to do that rather than wait for the rail replacement bus. I've already completed the delay repay for the rail ticket refund as my journey was more than 3 hours delayed.

[Tracey Anne Potts @TraceyAnnePotts]

@TPEassist Hi, not from Manchester as all trains cancelled due to the broken down train, I shared an UBER to Huddersfield with 3 other passengers then picked up a train from there to Middlesbrough where my partner picked me up (journey was originally to Thornaby then change for Sunderland).

[Tracey Anne Potts @TraceyAnnePotts]

@TPExpressTrains Could I make a seat reservation for tomorrow please?

[Tracey Anne Potts @TraceyAnnePotts]

#castcompliment Kendel from the Lucky Nugget was a brilliant waiter, offered to take our photo as a family. Thank you

[Tracey Anne Potts @TraceyAnnePotts]

@EE So why won't the Communications Ombudsman accept my complaint when I called them?

[Tracey Anne Potts @TraceyAnnePotts]

@EE - why are you referring me to the incorrect Ombudsman over a mis-selling contract complaint, surely that's the Financial Ombudsman not the Communications Ombudsman - do you have a stage 2 complaints team?

[Tracey Anne Potts @TraceyAnnePotts]

@EE Avoid at all costs, sales Advisors lie to you about the price, don't point out the real price in contract & just ask you to sign based on verbal price. I presume sales advisors receive commission to adopt this underhand tactic!! Three contracts with EE will now be moved!

[Tracey Anne Potts @TraceyAnnePotts]

@vueling hi, who would be best to contact about taking a mobility scooter on the flight? Thank you

[Tracey Anne Potts @TraceyAnnePotts]

@TravelodgeUK who can I contact please about a cancelled room refund that hasn't been refunded after 10 days?

[Tracey Anne Potts @TraceyAnnePotts]

@SeatfrogHelp @Seatfrog I have, thank you, you'll see from my account that I travelled on the earlier service that day and the other upgrade was not used. Thank you

[Tracey Anne Potts @TraceyAnnePotts]

@Seatfrog Hi, can someone help me withdraw a bid please, I've had to travel on an earlier service. Thank you