@sweatybetty what on earth is going on with your customer service offering? Chat bots terminating chat sessions abruptly and call centres permanently engaged with no callback function.
How do I get some actual help from you guys?
@YodelOnline What is going on with your Web Chat service? I've been trying to connect with an advisor for days but constantly get the message that all of your operators are busy! Trying to track the whereabouts of a parcel that should have arrived days ago. Please help!
@HSBC_UK Is there an ongoing issue with your mobile app currently? I'm trying to access my account but keep getting an error that my device doesn't have an Internet connection. It does.
@StandonCalling To the Standon Calling organisers, somebody needs to take some ownership here. It's absolutely not fair to leave your customers stranded for hours with no information as to what plans you guys are putting in place to help people get out of the site.
Communication is key!
@billymooreAPBD I make a point of looking at Twitter once a day just to see what's new with you and Joe.....makes this bonkers world a brighter place as far as I'm concerned 😀
Good luck for Snowdon Joe! You're doing brilliantly! 👏👏
Last chance to enter for the signed @Robbie9Fowler Liverpool top and a chance to go on a date with our Joe, that’s the main prize!
DM me for information. #autismawareness
We've been hearing from artists and writers about moments in their lives that brought comfort, while the world is a bit bleak. For Grief Awareness Week, we heard from actor, comedian and writer @robdelaney, about how his perspective on hope changed, after losing his son #R4Today