1/2 @ChaseSupport and @AskAmex: I had two separate charges and two disputes involving the same appraisal vendor and the exact same issue. I paid for a home appraisal from a company my lender ultimately would not accept.
2/2 @ChaseSupport denied my dispute despite emails, supporting documents, and repeated follow-up submissions. @AskAmex reviewed the documentation and resolved its dispute fairly.
I spend about $20,000/month on Chase business cards and rarely use Amex. I’m now looking for the best