@AlexTamano I do link the PayPal as well. However, customers who use credit card will directly go to Shopify payment and stuck in same situation which mean I cannot complete the payout as well.
@payoutlyhq@Shopify@ShopifySupport They keep saying the ticket has been pass on to internal risky team, who will reply via email if any updates and there is no more else action I need to do. I believe they already notice my situation and just got no progress:(
@Shopify Hey @ShopifySupport, my Shopify Payments payouts have been frozen for over 8 months. Frontline chat keeps telling me to wait. This is severely impacting our website. Can someone look into this? 🥹Ticket ID: 44174777-48d8-408d-bf88-ca1413c4f063
Chatting Reference number: 70742966
@ShopifyDevs Hi @ShopifySupport, my Shopify Payments payouts have been frozen for over 8 months. Frontline chat keeps telling me to wait. This is severely impacting our website. Can someone look into this? 🥹Ticket ID: 44174777-48d8-408d-bf88-ca1413c4f063
Chatting Reference number: 70742966
@Shopify Hi team, my Shopify Payments payouts have been frozen for over 8 months. Frontline chat keeps telling me to wait. This is severely impacting our website. Can someone look into this? 🥹Ticket ID: 44174777-48d8-408d-bf88-ca1413c4f063
Chatting Reference number: 70742966
@ShopifyDevs Hey @ShopifySupport, my Shopify Payments payouts have been frozen for over 8 months. Frontline chat keeps telling me to wait. This is severely impacting our website. Can someone look into this? 🥹Ticket ID: 44174777-48d8-408d-bf88-ca1413c4f063
Chatting Reference number: 70742966
@daveludlow Hi David , sorry to bother you. I am looking for vacuuming robot reviewer/ story writer and wonder if I can have your email to check our product. Best regards