Traya Health

Favorite food badal sakta hai, Traya ka result nahi !! 😉💚 || #HopeForHair 🙌

[Traya Health @TrayaHealth]

Oil is for parathas, not for curing your hair fall. 🫓😂

[Traya Health @TrayaHealth]

Hi! Thank you for your understanding. We're glad to know that you have received your order.

We sincerely apologize for the inconvenience caused and have noted your feedback. We'll do our best to ensure a smoother experience in the future.

If you need any assistance, please feel free to reach out. We're always here to help.

[Traya Health @TrayaHealth]

Hi! We understand your concern and apologize for the inconvenience caused.

As checked, your concern was related to the lack of expected results and your request regarding the Money-Back Policy. As per the policy terms, eligibility requires completion of the recommended treatment timeline along with regularity and consistency in following the prescribed regimen so that proper evaluation can be done.

Based on the current review, the Money-Back Guarantee criteria have not been met, and hence the request is not eligible for processing under the policy.

We kindly request you to continue the treatment as advised and ensure completion of the full recommended timeline so your progress can be assessed accurately.

You can review the Money-Back Policy here: https://t.co/SGz24jCtrF

[Traya Health @TrayaHealth]

Hi! We understand your concern and apologize for the inconvenience caused.

As checked, your concern was related to the lack of expected results and your request regarding the Money-Back Policy. As per the policy terms, eligibility requires completion of the recommended treatment timeline along with regularity and consistency in following the prescribed regimen so that proper evaluation can be done.

Based on the current review, the Money-Back Guarantee criteria have not been met, and hence the request is not eligible for processing under the policy.

We kindly request you to continue the treatment as advised and ensure completion of the full recommended timeline so your progress can be assessed accurately.

You can review the Money-Back Policy here: https://t.co/SGz24jCtrF

[Traya Health @TrayaHealth]

Hi! Fair suggestion! We agree that some people trust a scalp scan more than answering questions online. That's exactly why we've started offline clinics too.

You can visit our clinics in Hyderabad, Pune, Nagpur, Thane, and Vashi for an in-person consultation. You can find your nearest clinic and book a free appointment here: https://t.co/e5WammoUm8

And yes, we're still expanding, so hopefully we'll be able to reach more cities in the future!

But for those who'd rather diagnose their hair in pajamas than sit in traffic, our FREE online Hair Test does a pretty good job too!

We'll definitely pass your feedback to the team. In the meantime, whether you're Team Offline or Team Couch Consultation, we're here to help with your hair journey.

[Traya Health @TrayaHealth]

Hi, we are really sorry to hear this and completely understand your frustration.
We have checked the address details and request you to kindly place the new order with the correct PIN code: 201307.

We have also informed our team to closely monitor your order and coordinate with the courier partner to ensure it gets delivered without any further delays or concerns.
We appreciate your patience and the trust you've shown by placing another order. We will do our best to ensure a smooth delivery experience this time. Feel free to DM us for any further concerns.

[Traya Health @TrayaHealth]

Hi, we sincerely apologize for the disappointing experience you had at our clinic. This is certainly not the level of service we aim to provide to our customers.

We have escalated your feedback to our senior offline team to investigate the matter thoroughly. We take such feedback very seriously, as it helps us identify gaps and improve the customer experience at our clinics.

Our team will get in touch with you to understand your concerns better and assist you further. We truly appreciate your patience and the time you took to bring this to our attention as we work to address the issue and improve our services moving forward.

[Traya Health @TrayaHealth]

@YogeshKumarRag7 Hi! We're sorry to hear about your experience. We've already escalated your concern to the relevant team, and they will review your case and connect with you shortly to assist you further. We appreciate your patience and will do our best to help resolve this for you.

[Traya Health @TrayaHealth]

@shah_jaimin Hi! We're sorry to hear about your experience. We've already escalated your concern to the relevant team, and they will review your case and connect with you shortly to assist you further. We appreciate your patience and will do our best to help resolve this for you.

[Traya Health @TrayaHealth]

@Bhakt_mhakal_ki about what's causing your hair fall? Take our FREE Hair Test and get a personalised plan:
👉 https://t.co/RVSLlmT1gM
Money-Back Policy:
👉 https://t.co/FFN2izz1Kt
(3/3)

[Traya Health @TrayaHealth]

@Bhakt_mhakal_ki We also offer a money-back guarantee for eligible users who follow the treatment consistently and don't see the promised results.
Check out real customer success stories and reviews:
Success Stories: https://t.co/WE7olN6fka
Google Reviews: https://t.co/ZeyTopW4NQ
Curious (2/3)

[Traya Health @TrayaHealth]

Hi! We understand your concern and apologize for the inconvenience caused.

As checked, your concern was related to the lack of expected results and your request regarding the Money-Back Policy. As per the policy terms, it is important to complete the recommended treatment timeline and maintain regularity and consistency with the prescribed regimen to be eligible for evaluation under the policy.

We kindly request you to continue the treatment as advised and complete the recommended timeline so that your progress can be assessed accurately. If you would like further guidance or have any concerns regarding your treatment, we can arrange a call with our team. They will be happy to review your case and provide the necessary assistance.

You can review the Money-Back Policy here: https://t.co/SGz24jCtrF

Please let us know if you would like us to arrange a callback for you.

[Traya Health @TrayaHealth]

Hi! We sincerely apologize for the inconvenience caused.

As checked, this may have occurred due to a technical glitch. We can see that a delivery attempt was made today; however, you were unavailable at the time of delivery.

A reattempt for delivery will be made within the next 24–48 hours. We kindly request you to please be available to receive the order and keep your phone accessible so that the delivery partner can connect with you if required.

Thank you for your patience and understanding.

[Traya Health @TrayaHealth]

Hi! We sincerely apologize for the inconvenience caused.

We have escalated your concern regarding the missing products in your order to our Operations Team on priority, and they are currently reviewing the issue. Our team will take the necessary action and assist you with the resolution at the earliest.

Additionally, as checked, the refund for your void order #T11988302 was initiated on 27th May. Refunds generally reflect within 5–7 business days, depending on your bank's processing timelines. Please note that business days include only working days (Monday to Friday) and exclude weekends and bank holidays.

We appreciate your patience and understanding. Our team is actively working on your concerns and will keep you updated.

[Traya Health @TrayaHealth]

Hi, we sincerely apologize for the poor delivery experience and regret that you still haven’t received your Traya kit. We also apologize for the inconvenience caused due to the missed Hair Coach slots and the lack of proper support.

If you wish, you can directly connect with our Hair Coach team at [phone] for immediate assistance.

Kindly DM us your registered phone number or Order ID so we can look into your delivery concern and understand the reason behind the missed slots. We would like the opportunity to resolve this for you and provide a better experience moving forward.

[Traya Health @TrayaHealth]

Hi, hum transparency mein believe karte hain. Traya ka treatment ek scientifically backed holistic approach hai jo hair fall ke root causes jaise hormonal imbalance, poor nutrition, stress, ya digestive issues ko target karta hai.

Jab treatment se positive results aane lagte hain, tab customer ko “maintenance phase” mein shift kiya jata hai, jisme basic care products jaise shampoo, serum ya oil continue karna hota hai taaki results maintain rahein aur hair health aur improve ho sake.

Agar hair loss genetic nature ka ho aur maintenance routine follow na kiya jaye, toh hair fall wapas aa sakta hai, bilkul kisi bhi chronic condition ki tarah. Isi liye consistency ko humesha emphasise kiya jata hai so that long-term progress maintain rahe.

Jaise pehle bhi mentioned tha, har customer ko blood tests ki requirement nahi hoti. Generally customers apni symptoms, lifestyle aur existing health conditions ke baare mein aware hote hain, jiske basis par initial diagnosis kiya jata hai. Blood tests tab recommend kiye jaate hain jab treatment ke baad bhi condition unresolved lage ya kisi underlying deficiency ka doubt ho.

Hum aapka case properly review karna chahte hain to understand exactly kya conveyed hua tha aur hum aapko better support kaise provide kar sakte hain. Kindly humein apna registered phone number ya Order ID DM karein taaki hum aapko aage better assist kar sakein.