Paul Ferguson

Senior Software Engineer and general geek.

[Paul Ferguson @Trepalium]

@LinkedIn How does this not violate your Professional community policies?!?!?!?

[Paul Ferguson @Trepalium]

@CNN I know you're super worried about your buddy Tiger, but he's going to live. Angelo Quinto is dead.

[Paul Ferguson @Trepalium]

@nbcsnl Possible sketch idea?🤣

[Paul Ferguson @Trepalium]

@RepAndreCarson please please fight for better broadband stability in district 7? @Xfinity @Comcast @Comcastcares is not delivering. I have been without reliable internet for 3 days. It is not just me. Please vote towards a more open and reliable internet infrastructure for all.

[Paul Ferguson @Trepalium]

@comcastcares Maybe talk to the rest of your company and let them know how they are doing because 3 days of intermittent service from a routing standpoint is ridiculous. Its amazing how far
@Xfinity
will go to not acknowledg they're the ones with the issue. SMH

[Paul Ferguson @Trepalium]

@Xfinity @Comcast @Comcastcares @USCongress @USSenate Everything looks good. Thats all this site ever says for me. Well both the outages around me and down detector would say otherwise #outage #comcastoutage #xfinityoutage #regionalmonopoly #breakupcomcast

[Paul Ferguson @Trepalium]

@comcastcares Again, my signal always reaches comcasts backbone in Chicago. Its your network that keeps dropping it from there. I am far from the only one reporting it and I refuse to go through the standard troubleshooting steps for the millionth time. Fix your network!!!!

[Paul Ferguson @Trepalium]

@comcastcares No. again. I have reported this multiple times. It is on your guys network. I can get all the way to Chicago just fine. It drops from your network from there. Please stop responding with the same customer service BS and get your shit handled.

[Paul Ferguson @Trepalium]

@Xfinity @Comcast @Comcastcares 3RD MORNING IN A ROW I WAKE UP TO SPOTTY SERVICE THAT DROPS ITS CONNECTION. HOW DOES IT TAKE YOU MORE THAN 3 DAYS TO FIX THIS? NOW MY MOBILE HOTSPOT IS EVEN ALMOST OUT OF DATA. I'M WELL AWARE THIS IS IN ALL CAPS AND I'M YELLING. FIX. YOUR. SHIT.

[Paul Ferguson @Trepalium]

@comcastcares Explain to me why my @ATT mobile hotspot is more reliable than your 1gbps residential service? @Xfinity @Comcast @Comcastcares @USCongress @USSenate #regionalmonopoly, WE NEED RELIABLE BROADBAND IN 46268

[Paul Ferguson @Trepalium]

@comcastcares How does Comcast justify their routing being messed up for this long? I'm over you and am exploring alternatives. Unfortunately your company has lobbied to prevent me from having many choices. @Comcast @Xfinity @Comcastcares @USCongress @USSenate #regionalmonopoly

[Paul Ferguson @Trepalium]

@comcastcares Again. My connection drops once it starts hopping after your Chicago entry point. You have had continuous drops in service in 46268 for months now. I've submitted complaints to the FCC and FTC as well as I will be contacting my elected officials today. #regionalmonopoly

[Paul Ferguson @Trepalium]

@Xfinity @Comcast @comcastcares .... This has been going on for over two days now... get your network in order. Everything drops once it gets to you. Sometimes a page loads. Sometimes not. #outage #xfinityoutage #comcastoutage

[Paul Ferguson @Trepalium]

@Xfinity @Comcast @Comcastcares still completely unusable service in 46268. traceroutes timeout after getting to Chicago. This is now ongoing for 2 days. #outage #xfinityoutage #comcastoutage

[Paul Ferguson @Trepalium]

@Xfinity @Comcast @Comcastcares Still down intermittent for a day and a half now.Traceroutes get lost after hitting Comcast in Chicago. #xfinityoutage #comcastoutage #outage , @ATT please bring fiber to 46268

[Paul Ferguson @Trepalium]

@MichelleAdams_9 @Xfinity Me. it cuts in and out constantly. Haven't had reliable service in over a day and a half traceroutes get to Comcast so I know its not my home setup. This is on @Xfinity @Comcast and @comcastcares now. What is going on in your network that this is so bad for sooooo long???!?!?!?

[Paul Ferguson @Trepalium]

@comcastcares We have had techs out yes. Again, we have had one and off spotty service for months. I check the signal on the line coming into the house and it looks good, when internet comes up, speeds to the router are good. This is not my setup. Others on downdetector are saying similar.

[Paul Ferguson @Trepalium]

At this point I'm just done with @Xfinity @Comcast @comcastcares . Comcast doesn't care. They're service in my are has been awful all year. I'm finding alternatives ASAP. Anyone know a good ISP in 46268 that can provide reliable speeds over 100mbps? Oh wait regional monopolies.

[Paul Ferguson @Trepalium]

@comcastcares I have done this multiple times. I also did it on the feedback to Tom K and the complaint to the FCC. If you put importance on the quality of your service, you wouldn't have shotty service in the same area for months. I'm over the
normal resolution workflow. It has done nothing.