Tricom Associates

Tricom is a Public Relations firm whose priority is on non-profit organizations which focus on labor, education, politics & more. |Check Our Interns @TricomU|

[Tricom Associates @TricomPR]

Attention Reporters: looking for @IGSEnergy consumer horror stories. @IGSEnergy has been charging very high TH rates on consumers who came from Dominion Energy deal. This is only the tip of iceberg.

[Tricom Associates @TricomPR]

@Tracfone your customer service staff do a very poor job are are untrained to solve problems. They are not allowed to transfer anyone to a supervisor for help! Any reporters looking to recommend cell phone companies, do I have a story for you.

[Tricom Associates @TricomPR]

@ssmith_calabor @CaliforniaLabor @AFLCIO Great News!

[Tricom Associates @TricomPR]

Once again @AmexBusiness shows how bad there travel team is. Hours on the phone trying to use airline credits only to be cut off with no call back! I see charges but no ticket. Now have to start all over agin.....since 6pm.

[Tricom Associates @TricomPR]

Closing in on 2 hours to get @Delta on the phone. When I called in the recording said less than 30 minutes. I don't mind waiting some, but please don't lie. Trying to change ticket I bought from them with points. When I try to fix online, it says call the 3rd party vendor.

[Tricom Associates @TricomPR]

@SouthwestAir flight delay from IAD to MDW. Connection now to SLC is less then 30 minutes. Will they hold my flight?

[Tricom Associates @TricomPR]

@SouthwestAir worried about connection because of delay: IAD Flight4039 to MDW is late. MDW Departs 9:35PM very tight now to SLC. Will this work? Gates?

[Tricom Associates @TricomPR]

Took over four hour to book a single one way flight using a flight credit. BTW, I was told they are waiving the $39 booking fee until September. Thing is ticket was booked online to start and was forced to call to use credit. Add function to website so I can use credit myself.

[Tricom Associates @TricomPR]

If you can't take care of customers @AmexBusiness, hire more people. Don't tell me to wait at least 90 minutes. Last week the call back was over 3 hours later, then I couldn't answer in time. The process started again, never spoke to anyone. Today I was trying again, same result.

[Tricom Associates @TricomPR]

@AmexBusiness this is not a new problem. A $595 a year fee and you can't get anyone on the phone.....! And the service I need does not have an online option.

[Travelling Man @TheWatcher1978]

Staring 20 min of waiting! I’m Amex Platinum. REALLY? How much should we have to pay to get your attention? My MasterCard does a better job! Embarrassed? You should be! Can’t recommend a card if I can’t get support!! Should I pay another fee to get someone to answer a phone?

[Tricom Associates @TricomPR]

If you can't take care of customers @AmexBusiness, hire more people. Don't tell me to wait at least 90 minutes. Last week the call back was over 3 hours later, then I couldn't answer in time. The process started again, never spoke to anyone. Today I was trying again, same result.

[Tricom Associates @TricomPR]

You pay @AmexBusiness a $595 annual fee for a business platinum card, then call for travel support, get a message that the wait time is over 90 minutes, after they hung up on you the first time because of phone issues, something is very wrong. Can anyone recommend alternative?

[Tricom Associates @TricomPR]

When you cancel flights because you don't have enough help and then you don't have enough help to answers the phones, you make the whole situation unbearable and people will not fly you in the future even with low fares! . #YouAreWhyWeFly #IsALie @dallasfwspotter

[AirlineGeeks @AirlineGeeks]

Hundreds of @AmericanAir flights have been cancelled this weekend due to reported staffing issues. https://t.co/94Ps8TZAYt

[Tricom Associates @TricomPR]

@claimcompanies please explain hoe to file for a claim. @AmericanAir just canceled for the 3rd time!

[Tricom Associates @TricomPR]

It is the norm for @AmericanAir. Buy a ticket get canceled or delayed...we don't care we have your money. #YouAreWhyWeFly #IsALie

[Tricom Associates @TricomPR]

Another example of not enough help. #YouAreWhyWeFly #IsALie

[Tricom Associates @TricomPR]

A common theme on phone calls for @AmericanAir. Long waits. #YouAreWhyWeFly #IsALie

[John Baines @johnthebaines]

.@AmericanAir we're coming up on one hour. Seriously?!?

[Tricom Associates @TricomPR]

Maybe this is why so many flights are being canceled. @AmericanAir you are running videos saying everything is great and buy tickets with us....however then you cancel the flights. Now we know why. Management mismanaged the airline. #YouAreWhyWeFly #IsALie

[Airways Magazine @airwaysmagazine]

🌎 #NEWS | American Airlines (@AmericanAir ) has missed the rapid upsurge in travel demand, failing to call pilots and essential maintenance staff back to duty.

🔗: https://t.co/GiRnkLKbtV

[Shane Conway @shane_conway14]

Gotta love @AmericanAir canceling your flight and rebooking you on one not even close to your original. Always something with them smh

[Tricom Associates @TricomPR]

This is shameful. I thought our 3 hour wait was bad. @AmericanAir what is going on. I know, #YouAreWhyWeFly problem is that #IsALie.

[john @jwl11697]

Safe to say im never flying @AmericanAir again.

[Tricom Associates @TricomPR]

Here is another example of not helping customers. #YouAreWhyWeFly #IsALie

[Raffy @iamaping]

Seriously @AmericanAir ? I was trying to check in online and it says I have to call your reservations as my trip cannot be found. Please help. Almost 2 hours now. #AmericanAirlines