TriMet Rider Support

Official Customer Support account for @trimet. Available 7:30am-5:30pm daily.

[TriMet Rider Support @trimethelp]

@trimetalerts @trimetalerts

[TriMet Rider Support @trimethelp]

@gonecountry1969 @MAGA__Patriot @trimet @PPSConnect @gonecountry1969

[TriMet Rider Support @trimethelp]

@trimetalerts @trimetalerts

[TriMet Rider Support @trimethelp]

@humantransit @trimet @humantransit

[TriMet Rider Support @trimethelp]

@ShellyZerba Good morning. Can you tell me the stop location and the bus line this is?

[TriMet Rider Support @trimethelp]

@FozzyBearPDX @trimet The person is no longer at the stop.

[TriMet Rider Support @trimethelp]

@FozzyBearPDX @trimet Thanks, I have notified security.

[TriMet Rider Support @trimethelp]

@FozzyBearPDX @trimet Thank you for contacting TriMet Rider Support. We have relayed this to our facilities department and we appreciate your eyes out there!

[TriMet Rider Support @trimethelp]

@bluesonhillst @trimet Hello, we are sorry to hear about this and would like to investigate this further. Can you DM us @trimethelp the date this happened so we can report it? We appreciate your eyes and ears out there.

[TriMet Rider Support @trimethelp]

@ghosthecklers Report 785191 Hello Andrew, thank you for contacting TriMet Rider Support. We are sorry to hear about this and have identified the operator based on the time, location and direction. We have turned this over to our investigation team and we really appreciate your eyes out there!

[TriMet Rider Support @trimethelp]

@JerbKazaaz @trimetalerts Report #784213.- We’re sorry to hear about your frustration with recent service. We’ve documented your concerns and forwarded them for review. Your report has been logged as Report #784213. Thank you for taking the time to share your feedback.

[TriMet Rider Support @trimethelp]

@DSBeefin @trimet We’ve documented your feedback and escalated it to our team for review under report number 783628.

[TriMet Rider Support @trimethelp]

@DSBeefin @trimet We’re sorry to hear about your continued frustration and understand the concerns you’ve raised about reliability and how service impacts daily travel and planning. We recognize how important timely and accurate transit information is, especially when people are relying on it f...

[TriMet Rider Support @trimethelp]

@DSBeefin @trimet We’re sorry to hear about your experience and understand how frustrating it is when service information does not match what you’re seeing in real time. TriMet’s only official app is Hop Fastpass. Our TransitTracker arrival information is available through our website at ...

[TriMet Rider Support @trimethelp]

@byronbrian04 Can you please send us a DM with details such as time, location, direction of travel and if possible, a vehicle number so we can check into this matter for you?

[TriMet Rider Support @trimethelp]

@trimetalerts @trimetalerts

[TriMet Rider Support @trimethelp]

@Ahabstar @trimet Thank you for this information. We will investigate. Take care.

[TriMet Rider Support @trimethelp]

@Ahabstar @trimet @Ahabstar

[TriMet Rider Support @trimethelp]

@Ahabstar @trimet Hello. We do have cameras in different locations for security purposes but they aren't hidden. Where is the stop located and can you get a better picture of the camera? We want to make sure it is ours and legally placed and not something nefarious.

[TriMet Rider Support @trimethelp]

@tacoray @trimet Hello, Can you please send us a DM with the bus line and direction you were trying to catch so we can check on this for you?