Trumpeter Media

We provide social media consultancy for UK businesses, specialising in Twitter and Facebook Marketing.

[Trumpeter Media @TrumpeterMedia]

@stingray46 @JustEatUK I’m still waiting for mine, @JustEatUK refused my refund twice! I’ve asked them to either refund or deactivate my account and provide the address to write a formal complaint to otherwise.

[Trumpeter Media @TrumpeterMedia]

@JustEatUK I’m still waiting for the address to make a formal complaint to @JustEatUK but it seems that no one will give me this….

[Trumpeter Media @TrumpeterMedia]

@RaisieBay @GreggsOfficial @JustEatUK @allysbears @chris_sutton73 I think we are also going to do the same thing - unless @JustEatUK refund us we will just close the account. We also order a lot of food in my account and also my husbands...

[Trumpeter Media @TrumpeterMedia]

@wobbliestbear @JustEatUK Completely not @JustEatUK look how many tweets you have regarding this. Take responsibility and look after your customers...

[Trumpeter Media @TrumpeterMedia]

@Terry_Ea @JustEatUK They probably won't refund either!

[Trumpeter Media @TrumpeterMedia]

@Born2beSlicker @JustEatUK Totally ridiculous I'm still waiting for them to give me their address for formal complaints and they are refusing. @justeatUK @JustEatTakeaway have refused a refund for my undelivered food and by the looks of Twitter we're not the only ones.

[Mark Lawson @Born2beSlicker]

Apparently @JustEatUK believes that refunds when items don’t turn up are “good will gestures” that have a limit in your lifetime. So if shops rob you enough, Just Eat won’t defend your right to a refund.

What a disgusting policy.

[Trumpeter Media @TrumpeterMedia]

@CDarkseason @Deliveroo @JustEatUK Don't bother with @JustEatUK you will get charged for food that doesn't get delivered! Look at all the tweets!!!

[Trumpeter Media @TrumpeterMedia]

@KerrySc78042264 @JustEatUK @McDonalds Look they are still refusing to provide their address for official complaints and pre-court letters. If they don't sort this I'm going to blog it and out them.

[Trumpeter Media @TrumpeterMedia]

@OblivionCreator Look @JustEatUK still haven't given their address for complaints!

[Trumpeter Media @TrumpeterMedia]

@PatTerriers @JustEatUK Nope @JustEatUK still haven't given me their address for the formal complaint and pre-court letter...

[Trumpeter Media @TrumpeterMedia]

.@JustEatUK have responded and apparently they have already ‘provided me with enough goodwill gestures’ so they can’t help me. So because my last meal was delivered cold I have to now pay for food not received. I’ve asked them for their address to send pre court letter

[Patterdale Terriers @PatTerriers]

New on the #dogblog - meet Millie, the Serbian patterdale! #PatterdaleTerrier https://t.co/LMPegN1yYc

[Trumpeter Media @TrumpeterMedia]

@PatTerriers @sophChadwick @JustEatUK @PayPal Haha! That cannot be a fun job right now!

[Trumpeter Media @TrumpeterMedia]

@JustEatUK We already have and you refused the refund so can you provide the address for formal complaints please??

[Trumpeter Media @TrumpeterMedia]

@sophChadwick @JustEatUK @PayPal Yes the same here. So basically because I complained last time my food was cold, this time I have to pay for undelivered items?!?

[Trumpeter Media @TrumpeterMedia]

@MartinODow18159 @JustEatUK Yeah we couldn’t get through on the phone to say where we were and so my order was undelivered. And guess what? They have taken the money and refused to refund it.

[Trumpeter Media @TrumpeterMedia]

@Thetartaneevee @JustEatUK They are expecting me to pay for an undelivered order and refused a refund.

[Trumpeter Media @TrumpeterMedia]

@Bobbinssx @JustEatUK You will probably still have to pay for it as well.

[Trumpeter Media @TrumpeterMedia]

@BiteSizedTechie @JustEatUK Same here I couldn’t get through on the phone and my food was undelivered yet @JustEatUK have still taken my money for it.