@stingray46@JustEatUK I’m still waiting for mine, @JustEatUK refused my refund twice! I’ve asked them to either refund or deactivate my account and provide the address to write a formal complaint to otherwise.
@Born2beSlicker@JustEatUK Totally ridiculous I'm still waiting for them to give me their address for formal complaints and they are refusing. @justeatUK@JustEatTakeaway have refused a refund for my undelivered food and by the looks of Twitter we're not the only ones.
Apparently @JustEatUK believes that refunds when items don’t turn up are “good will gestures” that have a limit in your lifetime. So if shops rob you enough, Just Eat won’t defend your right to a refund.
What a disgusting policy.
@KerrySc78042264@JustEatUK@McDonalds Look they are still refusing to provide their address for official complaints and pre-court letters. If they don't sort this I'm going to blog it and out them.
.@JustEatUK have responded and apparently they have already ‘provided me with enough goodwill gestures’ so they can’t help me. So because my last meal was delivered cold I have to now pay for food not received. I’ve asked them for their address to send pre court letter
@sophChadwick@JustEatUK@PayPal Yes the same here. So basically because I complained last time my food was cold, this time I have to pay for undelivered items?!?
@MartinODow18159@JustEatUK Yeah we couldn’t get through on the phone to say where we were and so my order was undelivered. And guess what? They have taken the money and refused to refund it.