Tushar Dutta

[Tushar Dutta @Tush_3008]

@Praassaadd @palkisu Nice👍

[Tushar Dutta @Tush_3008]

@AmazonHelp I can't see any reply option there. Kindly help

[Tushar Dutta @Tush_3008]

@amazonIN @AmazonHelp @amazon I ordered a smart watch on 31st Jan and was supposed to be delivered by 2nd Feb but I have not received it. AI said I will receive by 4th same did't happen. Kindly look into Order date

31-Jan-2022

Order #

171-4182398-0086714

[Tushar Dutta @Tush_3008]

@AmazonHelp Is this the one you are talking about?

[Tushar Dutta @Tush_3008]

@AmazonHelp Yes I connected with them and got an email on 10/02 that they will revert in 4-5 days but I didnt get any reply after that.

[Tushar Dutta @Tush_3008]

@AmazonHelp Where have you sent this email? I can't find it.

[Tushar Dutta @Tush_3008]

@AmazonHelp This is what I got. How this is helpful?

[Tushar Dutta @Tush_3008]

@AmazonHelp Why are you not connecting me with delivery person? Where is the investigation report? I have lost 13k hard earned money where is the difficulty in understanding my concern? This is harrasment from Amazon.

[Tushar Dutta @Tush_3008]

@AmazonHelp @AmitAgarwal @TOIIndiaNews @TheLallantop @ZeeNews @saurabhtop Amazon is harrassing me from 2nd Feb I have ordered a smart watch worth 13k which I didn't receive and on Amazon app it is showing delivered. Customer care said they can't help and told me to do a police complaint. Kindly help🙏🙏

[Tushar Dutta @Tush_3008]

@AmazonHelp @AmitAgarwal I have all the proofs with me even I can share the cctv footage as I have not received the shipment. I need reply here or I have to go to police complaint as suggested by your team. Even no info was shared with me of delivery guy neither he called me.

[Tushar Dutta @Tush_3008]

@AmazonHelp This is what I am receiving from your end. Please try to understand I have not received the shipment of watch. Atleast connect me with delivering person.🙏🙏🙏

[Tushar Dutta @Tush_3008]

@AmazonHelp @AmitAgarwal Can anyone help me here? Now they are again saying they can't help? I spent 13k and haven't received the shipment? What should I do here? Should I go to consumer forum or what? Pathetic experience shoping with Amazon.

[Tushar Dutta @Tush_3008]

@AmazonHelp @amazonIN @AmitAgarwal have not received any help from the team. They are saying they can't help as their investigation team said product is delivered. Is there any proof of that? I was there at my place but No one showed up for delivery. How am I going to get the resolve?

[Tushar Dutta @Tush_3008]

Is there anyone who can take this matter seriously? What kind of solution is this? Kindly go through the screenshot.

[Tushar Dutta @Tush_3008]

@airtelindia @Airtel_Presence @airtelbank @airtelnews @VittalGopal @puriavneet It feels so bad while writing against one of the best company in India that service level has gone under the ground.

[Tushar Dutta @Tush_3008]

Services are yet to resume.