@EastMidRailway every day there is problem it’s never a straight forward journey on EMR connect STP > Corby. Absolutely useless, staff never get informed and take all of the flack.
@British_Airways offboarded on a flight from MUR to LGW last week as medical emergency. Left to fend for ourselves groundside. Phoned BA support today to get a report for insurance but told there is nothing they can provide us.
@British_Airways I know this is going to get me nowhere. As it was quite an impactful incident it must be recorded on the flight logs but none of your staff seem to be able to help
@British_Airways I’m getting nowhere in this process I raised the request as you suggested but just got a standard response about the flight being delayed. And it was delayed because of the traumatic incident we had
@British_Airways Will that result in BA confirming what happened with the incident, you told us we had to get off the plane. I’m astonished there is no record of this incident linked to our flight according to customer services
@EastMidRailway why are STP>WEL trains short formed, 3 out of 4 I have caught in 2 days have been like this. This is what you get for buying old unreliable trains I guess.