@MoCA_GoI@DGCAIndia@GoibiboSupport@makemytripcare I have been trying for my refund from days now. I am unable to get any answer from Goibibo Team inspite Akasa Air initiating my full payment. Can anyone please help here?
@makemytripcare Worst customer service, Booked my flight from @GoibiboSupport , inspite of airline refunding the full amount you guys do not release the refund. You only say give us 48 hours. Its been more than 10days I have not still heard or received any update from your team.
@GoibiboSupport@makemytripcare Its been more than 48hours. I have still not received any update from you team regarding my refund request. Being such a big company can’t your support team even email me regarding the refund status.
@MoCA_GoI Thank You
I appreciate that you have taken my query under consideration. Please understand my situation because there is no change in the refund status still in my @goibibo app. It still shows that I am not eligible for refund. The same status is sitting there since days.
@GoibiboSupport Can I expect any update by tomorrow Tanu?
There is no update on the Goibibo app, it still shows me that I am not eligible for refund. Pathetic service.
@goibibo@GoibiboSupport Hello Praveen
@goibibo@GoibiboSupport@Rajesh_Magow
Its already been more than 48 hours since I have raised the issue with you. Airlines have initiated refund since 30th August. I am also attaching the SS for the same. I do not understand what is taking to long to refund.
@GoibiboSupport Can you please escalate and resolve this matter. I have been trying to reach but there is no support options. It is really frustrating.