Tyler Kim @ D'CENT

Official customer support page for Dcentwallet. Beyond storage.
A secure biometric wallet for self-custody and smarter crypto
* management.

[Nesly Mateo @neslymateo]

@DCENTWALLETS @FlareNetworks Dcent swap transactions fail and you tokens will be lost.

[Tyler Kim @ D'CENT @TylerKimCnd]

We’re truly sorry to hear about the failed swap transactions and the concern over potential token loss. We understand how stressful this can be, and we take these reports seriously. please send a dm for further assistance. We’d be happy to help.

[Nesly Mateo @neslymateo]

@DCENTWALLETS @FlareNetworks Dcent swap transactions fail and you tokens will be lost.

[Exfiat Capital @ExfiatCapital]

@FlareNetworksKR @monarq_mgmt @DCENTWALLETS I always got an error in DCent minting XRP. No offense to DCent but I stayed with Bitfrost.

[Tyler Kim @ D'CENT @TylerKimCnd]

so we’d love the chance to help resolve this for you or anyone else facing similar issues.

[Tyler Kim @ D'CENT @TylerKimCnd]

We’re sorry to hear you ran into persistent errors while trying to mint on your D’CENT wallet.— we appreciate the honest feedback and understand why you switched to Bifrost. Our goal is always to make the experience smooth and secure.

[Exfiat Capital @ExfiatCapital]

@FlareNetworksKR @monarq_mgmt @DCENTWALLETS I always got an error in DCent minting XRP. No offense to DCent but I stayed with Bitfrost.

[Tyler Kim @ D'CENT @TylerKimCnd]

@_Hbarbarian_ Let me know what you see after checking the Staking/History tabs!

[Tyler Kim @ D'CENT @TylerKimCnd]

@_Hbarbarian_ The latest version of HashPack (as of late May 2026) is 14.2.6 for the Chrome extension and around 14.2.4 for iOS.

[Tyler Kim @ D'CENT @TylerKimCnd]

@_Hbarbarian_ If the reward isn’t visible at all on HashScan (https://t.co/hUguWDvzTY — enter your account ID), there might be a temporary display/indexing lag on the network side (this has happened before during upgrades, but rewards still accrue).

[Tyler Kim @ D'CENT @TylerKimCnd]

@_Hbarbarian_ That’s common with Hedera staking in HashPack. Rewards don’t always show as a standalone “Staking Reward” transaction — they get auto-claimed and appear bundled with other activity.

[Tyler Kim @ D'CENT @TylerKimCnd]

@Jacob16Roy it’s just a display issue in most cases. Let me know more details if you need step-by-step help!

[Tyler Kim @ D'CENT @TylerKimCnd]

Likely a temporary visibility, sync, or custom token issue in your dCENT wallet (especially on XRPL). @Jacob16Roy

[Roynow122 @Jacob16Roy]

@DCENTWALLETS @DCENTWALLETS I noticed Soil and Squid not within the wallet today, any particular reason for that?

[Tyler Kim @ D'CENT @TylerKimCnd]

Constellation rolled out delegated staking in May 2025. You can delegate your $DAG to validators or metagraphs to help secure the network and earn rewards @henson_levi

[LEVI² @henson_levi]

@DCENTWALLETS @CryptoBULLITT @allthemoney When can I put my $DAG to work with D’CENT

[Tyler Kim @ D'CENT @TylerKimCnd]

@MordecaiPhilips Hello 👋 there, have you been attended to yet ????

[Tyler Kim @ D'CENT @TylerKimCnd]

@KGibbs20188 hello 👋 there, have you been attended to yet ?

[Tyler Kim @ D'CENT @TylerKimCnd]

@mazdaclub2020 Hello 👋 there, have you been attended to yet ???

[Tyler Kim @ D'CENT @TylerKimCnd]

@OluwaRoyals Shows patience: Builds goodwill instead of frustration.

[Tyler Kim @ D'CENT @TylerKimCnd]

@OluwaRoyals Rewards for the $NEXST ($NXT) campaign on D’CENT Wallet are delayed due to the campaign ending early because of identified issues.

[Tyler Kim @ D'CENT @TylerKimCnd]

@OluwaRoyals For App Wallet users: Rewards were to be sent to the participating wallet account within 7 days after the campaign ends.

[Tyler Kim @ D'CENT @TylerKimCnd]

For App Wallet users: Rewards were to be sent to the participating wallet account within 7 days after the campaign ends.@OluwaRoyals

[OluwaRoyals @OluwaRoyals]

@DCENTWALLETS @NEXST_AI @DCENTWALLETS it’s been 7 days after the $NEXST event ends and we’ve not gotten reward for the @NEXST_AI campaign
WEN REWARD????

[Tyler Kim @ D'CENT @TylerKimCnd]

@prinxroyals Rewards for the $NEXST ($NXT) campaign on D’CENT Wallet are delayed due to the campaign ending early because of identified issues.