@flipkartsupport@Flipkart Geyser installation technician forced me to buy an additional pipe unnecessarily. On refusal, he denied the installation service even though piping was already installed. This is unacceptable.
@myvoltas
पिछले 12 दिनों में मुझे सिर्फ़ माफ़ी, आश्वासन और “री-एस्केलेशन” मिला है।
लेकिन न इंजीनियर आया, न समाधान मिला।
अगर यही आपकी ग्राहक सेवा है, तो हर ग्राहक को इसे जानने का अधिकार है।
SR No. 26061920946
#AfterSalesService#Voltas
@myvoltas
ग्राहक सिर्फ़ प्रोडक्ट खरीदने तक ही महत्वपूर्ण है क्या?
पिछले 12 दिनों से मैं लगातार फॉलो-अप कर रहा हूँ।
हर बार एक नया आश्वासन मिलता है, लेकिन आज तक कोई कार्रवाई नहीं हुई।
कृपया टेम्पलेट जवाब भेजना बंद करें और समाधान दें।
SR No. 26061920946
@myvoltas
एसी खरीदने के बाद से ही समस्या शुरू हो गई।
दो बार PCB बदला गया, अब आउटडोर फैन भी बंद हो गया।
12 दिन से AC बंद पड़ा है, लेकिन आपकी टीम सिर्फ़ “हम देख रहे हैं” कह रही है।
क्या यही है Voltas की After Sales Service?
SR No. 26061920946
@myvoltas शिकायत दर्ज किए 12 दिन हो चुके हैं।
हर बार एक ही जवाब मिलता है—“हमने आपकी शिकायत को री-एस्केलेट कर दिया है।”
लेकिन आज तक:
❌ कोई स्पष्ट अपडेट नहीं मिला।
❌ कोई समाधान नहीं मिला।
मुझे आश्वासन नहीं, समाधान चाहिए।
SR No. 26061920946
#Voltas#CustomerService#ConsumerRights
Dear @myvoltas,
This is not just a service delay—it's a recurring product issue.
• PCB failed immediately after installation.
• PCB replaced twice.
• Failed again within 3 days.
• Outdoor fan not working.
• AC unusable for 11+ days.
• Service center not responding.
@myvoltas Now it seems like consumers don't matter. Your service team has failed, just like Tata Motors. That's why people find it hard to trust Tata products. Your bot keeps giving me random reverts instead of a real resolution.
#Hell#Voltas_Service_Issue
@myvoltas Exactly how much longer will this take? It feels like it could take a decade. While @TCS can manage thousands of customer interactions in a second, your service team seems unable to make a single call. Please provide a concrete timeline for when I will actually be contacted.
@myvoltas You still haven't answered my questions.
It's been 11 days since I raised the complaint and 8+ hours since I've been following up on email and X.
Still no call, no visit, no update. Who is actually handling my case?
@myvoltas How exactly are you "investigating" this matter?
Has anyone from Voltas actually spoken to the service franchise?
Because I haven't received:
❌ Any call
❌ Any engineer visit
❌ Any update
Your replies keep changing, but the situation hasn't.
SR No. 26061920946
#fakeclaim
@myvoltas Dear @myvoltas,
Every reply says "we have re-escalated" and "we are prioritizing your issue."
What exactly has been done?
I haven't received a single call, visit, or update. My AC has been defective since installation and has now been unusable for 11+ days.
@tataadvanced
@myvoltas Dear @myvoltas,
You mentioned that my complaint had been re-escalated, but what exactly has been re-escalated?
I have received no call, no visit, and no update from your team or the service center.
Is this the level of after-sales service Voltas provides? Customers deserve act