Hello @easyJet - I am attempting to cancel a flight I've already checked in for but can't seem to find any function to do so on your website. Please advise how I do this
@easyJet flights booked for July return to faro trying to move to May , despite them being cheaper yous are asking nearly ยฃ200 to change , hardly fair that !! ( medical reasons for change )
@easyJet please can you assist, we flew from Geneva to Bristol on the 3rd Jan and our bags did not come with us. We have had 3 of our 4 bags back but no communication on where the final bag is. Yes I have logged the delay and yes I have tried the Bristol email but little back
@easyJet hi easyJet, my flight was cancelled last weekend due to bad weather but I need a confirmation of that in writing from yourselves to be able to claim on my insurance. How can I go about getting it? The email I received doesnโt state the reason why
@easyJet i cannot tell you how angry I am that you have cancelled my flight club membership without informing me. I have lots of flights booked which i booked knowing I could change, but no, you have cancelled it and left me dry.....not ok
@easyJet I wouldn't book with you if I was payed your staff are a absolute disgrace no customer service no response to emails you take customer money then ignore them !
I see @easyJet are up to their usual tricks again. First they changed my outbound to a different airport than the return, so I had to move both. Now theyโve shifted the new flight from morning to v late evening. And another tripโs been moved by 3 hours. Honestly. #GiOerMeddlin
Hey @easyJet can you help encourage French immigration control at Nice Airport to speed up their process? Estimated wait time after leaving your wonderfully prompt flight 45 minutes ago - at least 2 hours. I'm a regular visitor, 2 or 3 times a year, but probably no more ๐ข
After several of EasyJetโs pages reaching out we have resolved this issue! However I shouldnโt have had to take to social media to highlight this issue. While I am grateful it was resolved I urge @easyJet to do better in supporting disabled customers going forward
@easyJet hey. Whatโs happening with your app? It crashed several times last night when I was booking a flight and now I have the wrong date. I went into manage my booking quickly to change it and youโve charged me ยฃ50. Your customer service team cut my call. Please help
@itvMLshow Iโm assuming you hear a lot of complaints about @easyJet Iโve been trying since August to get a refund from them. They donโt dispute Iโm owe it, they just make excuse after contradicting excuse why they havenโt / canโt / tried to pay. Any advice? Thanks