@OnStreetMan We are truly sorry for the trouble this has caused. To help us resolve this quickly, please send us a DM with the mobile number linked to your account.
@JoyanneHawkins We regret the inconvenience caused. To assist you further, please share the phone number and email address associated with your Uber account via DM, along with the order number, date, and time, so we can assist you further. https://t.co/sd7yH5jmbJ
@tweet_kmk We regret the inconvenience caused. To assist you further, please share the phone number and email address associated with your Uber account via DM, so we can assist you further. https://t.co/sd7yH5jmbJ
@OnStreetMan We are truly sorry for the trouble this has caused. To help us resolve this quickly, please send us a DM with the mobile number linked to your account.
@taquitoalvapor ¡Hey! Queremos asegurarnos de que recibas la asistencia que necesitas, así que te escribiremos por mensaje privado para ayudarte a resolver lo que ha ocurrido.
@_Ely_Zabeth ¡Hola! Estamos comprometidos con tu seguridad por eso te invitamos a que sigas nuestra página y posteriormente nos envíes un DM para poder contactarte. Esperamos tu mensaje.
@Chongnaitor Hola @Chongnaitor, nuestra atención está puesta en ti, queremos verificar a detalle lo sucedido en tu viaje. Por favor, síguenos a través de este medio y déjanos en DM con más detalles. https://t.co/sd7yH5jmbJ
@inspirealt Hi X.
As advised, we're unable to look into adjusting the fare. However, as a gesture of goodwill, we've added £5 of Uber credit to your account to use on future trips.
Uber credit has no expiry date and, whilst it will be applied by default on your next trip, if you wish to save your credit for another time you can toggle it on or off when requesting a trip.
@StanConners We understand this experience was less than ideal. We'd like to take a closer look. Please send us a DM with the phone number and email address associated with your account. We'll be looking forward to your response.
@Doehzbp We understand this experience was less than ideal. We'd like to take a closer look. Please send us a DM with the phone number and email address associated with your account. We'll be looking forward to your response.
We understand how important this is to you. I can see that you have an open thread escalated to the dedicated team in your in-app messages, and the resolution they shared earlier remains the guidance for this issue.
As instructed, you need to resubmit the driver's license in order for the background check to be run again.
If you have any additional details, we recommend replying directly to that thread so the team can review it right away. Thank you for understanding.
@saumyalive This is definitely not the kind of experience we would like you to have. Kindly share a few more details along with the phone number and email associated with your account via Direct Message, so that we can look into this right away.
@RingsideBatz Hello, thank you for your message. We are sorry to read this. In order to help you, can you please DM us with your email address and phone number ? Thank you !
@Mohamednur_1 We understand this experience was less than ideal. We'd like to take a closer look. Please send us a DM with the phone number and email address associated with your account. We'll be looking forward to your response.
That is certainly not the experience we want for you, especially when you are seeing a charge three times higher than expected.
To look into this immediately, please provide the email address and phone number linked to your account via DM, along with the details of this order.
We appreciate you giving us the chance to look into this and get this sorted out for you.
@nicolargento Hola para continuar con tu soporte de la mejor manera es necesario que sigas nuestras redes sociales y te comuniques con nosotros de manera privada. Recuerda que estamos a un mensaje de distancia.
Merhaba,
Bu durumun sizin için ne kadar sinir bozucu olduğunu anlıyoruz.
Lütfen hesabınıza bağlı e-posta adresi ve cep telefonu numarasıyla birlikte, sorununuza/isteğinize dair bazı ek ayrıntılar ve varsa detaylı seyahat bilgileri ile ilgili resimleri/ekran görüntülerini içeren bir DM gönderin, böylece endişenizi doğrulayabilir ve size daha fazla yardımcı olabiliriz. Cevabınızı bekliyoruz.
Alternatif olarak, uygulama içindeki "Yardım" bölümünden de bizimle iletişime geçebilirsiniz ve biz de takip edeceğiz.