TextHelp

We provide 24/7 #crisis #support by Twitter DM, UK text message and email. Whatever you're going through, we will listen. 100% confidential & anonymous.

[TextHelp @UKTextHelp]

If you are in a crisis, please DM @UKTextHelp, text or email us. We care about you. You matter to us. We will listen

[TextHelp @UKTextHelp]

TextHelp update - volunteer lead service until grant funding resolved

[TextHelp @UKTextHelp]

@null

[TextHelp @UKTextHelp]

Don't worry... the end of the beginning rather than the beginning of the end! #progress

[TextHelp @UKTextHelp]

Due to much greater than expected demand we have an important update on temporary service changes

[TextHelp @UKTextHelp]

@SparkPost lyt
Xvj

[TextHelp @UKTextHelp]

@xxFloatingxx I've asked our tech team to investigate but in the meantime if you can email [email protected] or msg us again. I'm v sorry

[TextHelp @UKTextHelp]

@xxFloatingxx Hi Sammy, I'm really sorry you didn't receive a reply. I've checked and I can't see any record of a message. 1/2

[TextHelp @UKTextHelp]

We're very sorry but due to a technical glitch a handful of messages have gone missing. If we haven't replied please msg us again, thanks!

[TextHelp @UKTextHelp]

@julia_phif Hi Julia, our Twitter support is available worldwide 24/7. We aim to reply to DMs within 15 minutes :)

[TextHelp @UKTextHelp]

@atwilson97 Can't wait, thanks for speaking out! #soschat

[TextHelp @UKTextHelp]

@StampStigma Q6 We are a way for people to get initial support without being forced to leave home or make a difficult phone call. #soschat

[TextHelp @UKTextHelp]

Never think that no-one cares about you. Never think you aren't important. We will always listen.

[TextHelp @UKTextHelp]

We hope to be a middle step, approachable like a warmline but with trained staff who can give evidence-backed advice https://t.co/BIKYAv4zhM

[unsuicide @unsuicide]

@UKTextHelp @SplinteredMind It's a realistic fear. For me, I get many who'll talk to me for peer support warmlines but refuse hotline calls

[TextHelp @UKTextHelp]

Agree 100%. We try to be like a (trained) friend to speak to. Would a friend call an ambulance without permission? https://t.co/YVb46ahB8x

[TextHelp @UKTextHelp]

@SplinteredMind @unsuicide We get a lot of people worried that we will track their number when they want to talk about suicide ideation.

[TextHelp @UKTextHelp]

@SplinteredMind That's what we find. People are adults and need to be at the centre of their care. Sometimes listening is all we need to do.

[TextHelp @UKTextHelp]

@SplinteredMind @unsuicide That's what we get, ambulances and police called without their permission. We only call if they are in agreement.

[TextHelp @UKTextHelp]

We're having a slight technical problem on our website but we have a temporary site at https://t.co/XKifXPJ5PT whilst techs fix main one :)

[TextHelp @UKTextHelp]

We hear the complaints too :(. We are 100% confidential a& anonymous, we simply listen & give the best advice we can https://t.co/HHygHJ5Gys

[TextHelp @UKTextHelp]

Thank you so much :) we are glad to be helping so many lovely people on Twitter! https://t.co/TfW4IWYlRz

[unsuicide @unsuicide]

Thrilled there are now 2 global #SuicidePrevention services: @UKTextHelp via Twitter DM, and LYFE with IM chat & blog. Future has arrived!