@JetBlue has been going to such lengths not to get my business. Tried to book at 11:50pm, entered all payment info, etc. Page just kept saying "hold tight" then refreshing. Then midnight hit and the page is STILL refreshing, and the price went up.
Earned Platinum status with @WyndhamRewards , which should match to @CaesarsEnt . Unfortunately, as I used a promotion to get Wyndham Diamond, that means I can't match my status AT ALL to Caesars. I didn't expect to match the unearned Diamond, just Plat, but this is ridiculous.
@FlyingBrussels A week and no response to DMs. Got through to someone on your webchat who said it skis were free, and added my skis to the reservation. Your website says it is free. It was free on the first leg of my ticket to BRU. Yet at airport I was charged €80? Not ok…
@FlyAirBrussels A week and no response to DMs. Got through to someone on you webchat who said it was free, and added my skis. Your website says it is free. It was free on the first leg of my ticket to BRU. Yet at airport charged €80? This is beyond scummy.
@FlyAirBrussels @FlyAirBrussels A week and no response. Got through to someone on you webchat who said it was free, and added my skis. Your website says it is free. It was free on the first leg of my ticket to BRU. Yet at airport charged €80? This is beyond scummy.
@FlyingBrussels your website is quite unclear - what is the cost of a ski bag from BRU to CPH ona fair where I get obe free 23kg bag (which isnt the ski bah)
Does @TurkishAirlines actually want people to stopover in IST? They have a "stopover" program to give a free hotel, so I'd think so. Yet, if I try to change my time in IST from 23h to 2 days, my fare stays the same, but I'm hit with 100 euros extra of doubled bag, seat, etc fees
Update: Multiple @Jetblue agents promised me that I would be upgraded at the airport if there were spots. At checkin they promised me the gate would. There were 2 seats, and gate said they were powerless. Plane left with an empty Mint seat, me in the back.
Got a status match from @Jetblue, was thinking about switching to them from @Delta. First experience: AFTER a same day switch, told me Move To Mint isn't valid with SDS. Need to be awake for a meeting, now have to cancel flight and be remote.
Why make a policy that only screws loyal customers out of what they've earned, and doesn't benefit @Jetblue much? Would have just kept original flight if they had told me before. I didn't earn these (status match) so easy come easy go - but I'd be livid if I had.
@aeroplan Desperately need to make a booking, but the website errors out, you ignore messages on FB, even the elite line is “too busy, we’re hanging up”. How does one actually contact you?