Advancing User Research & Service Design. Utilising design thinking for life design, public services, & international development. Champion of Right Livelihood.
@DellCares Order stuck for 2 days. DP World tracking shows "waiting for all parts to be received" since 28 Apr 17:33. Promised delivery 29 Apr, nothing since. Phone IVR loops with no human option. Can you investigate? Purchase ID: 7400015490917 / Customer #: GB6498151593
@Shopify Hi @ShopifySupport, I'm encountering a fulfillment issue with Printful on my store, where it says 'Order already exists and cannot be updated [CODE: 1001]' after correcting an address. Automated help wasn't able to resolve this. Can you assist me directly? #ShopifyHelp
Small changes can lead to big impacts. Just as a slight genetic variation led our monkey-like ancestors to evolve into humans that created AI, small adjustments in our life design can drastically alter our paths. Let's make the most of our 'mutations'. #LifeDesign#Evolution#AI
The principles of the https://t.co/k96TDZ0vP2 Service Standard have been pivotal in the UK. How well have these principles been exported or adapted to other countries, including nations in Africa? Share your insights. #ServiceDesign#ServiceStandards#UserExperience#GlobalUX
The https://t.co/k96TDZ0vP2 Service Standard has revolutionised the delivery of public services in the UK. How do you think we can further improve its effectiveness? What changes or additions would you propose? #ServiceDesign#ServiceStandards#UserExperience#GovU
Does the UN have a service standard for designing its peacekeeping missions? What could such a standard look like and how could it improve mission effectiveness? #ServiceDesign#ServiceStandards#Peacekeeping#UXDesign
Have you ever applied principles of service design or user research in planning your life? What was the outcome and what did you learn? I'd love to hear your experiences and insights. #ServiceDesign#UserResearch#LifeDesign#UXDesign#Usability
@gmail I need help on getting my gsuite account to receive emails. Ive spent half a day being bounced around by your support with no resolution. How do i talk to a right human to resolve my issue?
👋 We’re working on an exciting piece of work to support micro and SME businesses with a digital identity service. If you have some time to speak to us now or in the new year, please get in touch via DM or replying to us here! #SMEs#businessgrowth#research#digitalidentity
Great article on the https://t.co/k96TDZ0vP2 blog 'How we’re using contextual research to improve https://t.co/K5DyBUEsAp Notify' https://t.co/v8ZsnvNmRg
Partnership with the @_AfricanUnion & investing in women & girls is central to efforts to have sustainable peace & development #DRC#Nigeria