Others talk about direct channel 'optimisation', addressing only visitors already on your website!π€
What about all these bookers that have already gone to Bookings or Expedia?
At https://t.co/uYY0edCMSI we talk about the direct channel very differently.
[Mouths: 'call me'] π
OTAs are doing everything possible to continue owning the guest after a reservation is done.
See example of #OTA voucher, aiming to get your guests to continue spending in the OTA's ecosystem, when staying at your hotel.
Isn't it time your hotel did something about that?
OK. I know that with smaller properties sometimes figures get skewed, but seriouslyβ¦
Huge respect to https://t.co/utllvmXy9g and its management. I think the key ingredient for ultra-successful ancillary sales campaigns, is simply #HoteliersWhoCare!
#ForestFest23 was a tree-mendous time π²π See for yourself π
None of this would have been possible if it werenβt for our generous sponsors @YachakYerbaMate@Visa@Hyundai@cloveandtwine, who made Forest Fest 2023 and our 100+ Earth Month tree planting events possible π±
...aaaand this is what happens when you tell some AI engine to produce a logo for upgrade2 in the style of Salvador Dali! I mean, how is this not just the best thing ever?!
Successful upgrades happen when you propose
1. the right product
2. to the right person
3. at the right time
4. using the right message!
#Upgrade2, #BecauseWordsMatter
Let's embrace the longer days, warmer weather, and blooming flowers.
It's time to shed the winter blues and enjoy the beauty of this season #GetOutside π·π±π»ππΏ
A big thank you to Infor for inviting SHR Group to join the amazing IHCD in 3 different locations! It was an incredible opportunity to be on the stage and share our content with all the attendees. We are looking forward to our continued partnership.
#shrgroup#infor#partner
Impressed by Joy's articles on https://t.co/A0pepyKjmX, and with @UpgradeTWO 's kind permission, we are re-posting the 2nd #Educational rule of efficient and sensible upselling for hotels.
You can enjoy here: https://t.co/KSx8CnUEyP
Very happy to see @eHotelworks appreciating our educational series on upselling intelligently. Great minds thinking alike and all that :)
https://t.co/FiSxa9fUKP
@JurysInnsHotels Wishing you all the best with the re-brand. This stuff is ndver for the faint at heart, but @Leonardo_Hotels is such a great name in the industry. Are you aligning your tech-stack as well?
In this 4th article we discuss the overarching guideline of #RespectingTheGuest when deciding frequency of e-mails and volume of #upsell offers. A healthy respect for the guest is a wonderful and effective guideline, that actually drives excellent results! https://t.co/nzf0Ei4il7