OK. I know that with smaller properties sometimes figures get skewed, but seriously…
Huge respect to https://t.co/utllvmXy9g and its management. I think the key ingredient for ultra-successful ancillary sales campaigns, is simply #HoteliersWhoCare!
Thank you @UpgradeTWO for the shout-out - it was great to see you and always appreciative of the #attribute related and ancillary #upselling discussions.
As the industry is battling the entire world’s economy - which is under pressure from virtually all players in one way or another - strong numbers ‘in the books’ suggest #Hotel accommodation may be a stabilising economic factor.
A big thank you to Infor for inviting SHR Group to join the amazing IHCD in 3 different locations! It was an incredible opportunity to be on the stage and share our content with all the attendees. We are looking forward to our continued partnership.
#shrgroup#infor#partner
Impressed by Joy's articles on https://t.co/A0pepyKjmX, and with @UpgradeTWO 's kind permission, we are re-posting the 2nd #Educational rule of efficient and sensible upselling for hotels.
You can enjoy here: https://t.co/KSx8CnUEyP
Reposting (with permission) the first article from @UpgradeTWO on rules for productive #AncillarySales for #Hotels. Truly useful information and shared openly. #Cudos
https://t.co/c4dlvT7PJc
So much of ecommerce is about what we don't see. It is when things become invisible that they become interesting. For booking engines, being completely inline with brand/look & feel, effectively being barely noticed, is a very good thing.
Once again @Microsoft is refusing to learn from its many mistakes. Users don't appreciate being forced to do anything. The new default unmovable @MicrosoftEdge tab probably cost a pretty penny to force-feed to us, but all it odes is nudge us towards @Google Chrome! #Goodbye
Interesting article about Kayak 'moving forward with new tech stack'. Or 'when you are a hammer, everything looks like a nail' ;) https://t.co/5cSbYZJ8bb
Have you heard the one where you spend 3 hours with a call centre to find that credit for cancelled flights (entirely suddenly) can only be used for much higher ticket prices (same class)?! I'm looking at you @SingaporeAir! Apparently it costs £1K to claim £400! #HorrorShow😱