James Hardy

I am a data "storyteller". I support utility suppliers use data more effectively, mitigate revenue leakage and recover millions in erroneous £/€/$ charges.

[James Hardy @UtiliDataRight]

@FlogasBritain - I am on your auto ordering system. An order was made 20th Jan. I phoned a week ago and was reassured delivery would be today. I have 0 confidence a driver will turn up now…can anyone please tell me when my gas will be delivered? Tank is now at below 20% level…

[James Hardy @UtiliDataRight]

@NetflixUK - can you help? Season 2 of “The Last Kingdom” 👑 seems to have just disappeared without trace?!? Was this a Viking raid or a technical gremlin? TIA.

[James Hardy @UtiliDataRight]

@TalkTalk - I am only getting an average 15.7 Mbps upload speed (TalkTalk published average is 38 Mbps) and 0.1 Mbps download (TalkTalk published average is 9 Mbps) on my Fibre 35 deal. What department will assist please?

[James Hardy @UtiliDataRight]

Credit where credit is due- great service from Jamie Keating @O2 this morning....

[James Hardy @UtiliDataRight]

@TalkTalk Might be worth updating your website to remove the incorrect, redundant phone number https://t.co/d8PPR5gWA3

[James Hardy @UtiliDataRight]

@TalkTalk - who within your business can help me add “multi room TV” option to my existing domestic account? Your webpage lists a phone number (0800 7813963) which is no longer available.

[James Hardy @UtiliDataRight]

@TalkTalk Hi, yes I’ve called that number 4 times already in the last hour and no-one appears to be able to help?!? The last person I spoke to said TalkTalk no longer offer “multi room” which I don’t believe.... what department should I ask for?

[James Hardy @UtiliDataRight]

@Specialized_UK - hi! Just wondering if you were planning on running a cycle helmet amnesty this year? Thanks

[Ofgem @ofgem]

PRESS RELEASE: Energy price cap will give 11 million a fairer deal from 1 January https://t.co/NR4Hq6srgq

[Ofgem @ofgem]

PRESS RELEASE: Ofgem appoints @octopus_energy to take on @IresaEnergy's customers: https://t.co/n0THxPKIPm

[National Grid UK @nationalgriduk]

We're expecting ⚡️demand to jump by 400 megawatts at half-time when #Eng take on #Panama on Sunday. That's 133,000 kettles boiling! ☕️ #WorldCup #ENGPAN ⚽️

[James Hardy @UtiliDataRight]

https://t.co/IHYAZHlCgC https://t.co/0o3wSb2wRT

[James Hardy @UtiliDataRight]

https://t.co/BtLdxp2oLb https://t.co/inml7SMUXD

[James Hardy @UtiliDataRight]

Congrats to @edfenergy who were awarded Gold! Energy UK announces the latest Billing Code audit results https://t.co/eS4G5naozE

[James Hardy @UtiliDataRight]

https://t.co/Ws0YZrFloB https://t.co/EIyaEA9QDp

[James Hardy @UtiliDataRight]

https://t.co/byDkdMQQwo https://t.co/rqvV3UWZrv

[James Hardy @UtiliDataRight]

ESG adds smart metering company to Utiligroup https://t.co/mQC93oTcbW

[James Hardy @UtiliDataRight]

Statoil to become Equinor, dropping 'oil' to attract young talent | Article [AMP] | Reuters https://t.co/UyVgqHbyuG

[James Hardy @UtiliDataRight]

Ouch.... https://t.co/B6Fsxzz3Fi

[Chris Choi @Chrisitv]

British Gas: “Energy supply accounts fell by 110,000 “ in first 4 months of year

[James Hardy @UtiliDataRight]

https://t.co/ZdC1Z03I11 https://t.co/gzoCUEHCns