24 days since I submitted my reimbursement claim to @careinsuranceIN. Still "Pending Adjudication."
Emails get only auto-replies. No direct contact with a claim officer or settlement date.
Please intervene. @policybazaar@consaff@jagograhakjago#IRDAI
Dear @careinsuranceIN , my father's reimbursement claim has been under review since 11 October 2026. Your team visited our home and hospital for verification on 27 October, but there is still no settlement update.
Kindly confirm the expected claim settlement date.
@policybazaar I've already been waiting for hours for one simple clarification. Pratyush (PW88060) said my documents were shared with Care Health. Were they submitted through Care Health's portal or just sent by email? Please give me a clear answer instead of asking me to wait.
@policybazaar Pratyush (PW88060) said my documents were shared with Care Health. I’m only asking which medium was used: Care’s portal or email? I’ve been waiting for hours for this simple clarification. Please reply.
Extremely disappointed with @Policybazaar!
Submitted my father's medical claim documents on 1 Oct. Promised filing in 2 days, but 8 days later, STILL NOT FILED!
Repeated follow-ups, no resolution or callbacks.
Quick to sell policies, but where's the support during emergencies?
@UpstoxSupport@upstox@UpstoxSupport I shared my contact details via private message. It’s been 4 days now — still no update on my email change. Your website says 24–72 hours, which is already over. I need this resolved urgently. No response on tickets, no live agent. Please act now!
@UpstoxSupport I requested an email change over 3 days ago, but it's still not updated. I’ve raised tickets with no response, and there’s no live support agent available. How am I supposed to contact you? How long will this take? Very disappointing service.
@upstox@UpstoxSupport@upstox I requested an email change over 3 days ago, but it's still not updated. I’ve raised tickets with no response, and there’s no live support agent available. How am I supposed to contact you? How long will this take? Very disappointing service.