@BoFleuve @AClostmyluggage@AirCanada I just called the 1-888 number they gave me when I filed the report. I had to call many times and the first two people were of no help.
@AClostmyluggage@AirCanada There is hope. My bag was delivered to my home today on Day 8. Keep calling the Baggage line until you can talk to someone who will hopefully be able to give you an update on your lost bag.
@lfguajardo @AClostmyluggage@AirCanada It might take a long time. Tell him to buy everything he needs and keep the receipts. He can submit interim expenses to AC.
@Uttmusicians@AClostmyluggage No advice. I've been calling every day. Today for the first time ever I spoke to someone who told me my bag arrived in Toronto and cleared customs . He was going to send a message to Toronto airport team to engage the delivery team to deliver my bag. They have 1000+bags.
@OmarAlghabra@AirCanada Your answer is ambiguous. We need to know concretely how you’re going to fix this starting today. What specifically are you doing about the thousand of lost bags. Hold the airlines accountable!
@AirCanada day 5 of no luggage, no updates on your website, no answer on your baggage line. It would be highly appropriate for you to address the general public and explain what measures are being taken to reunite us with our belongings
@SchwartzTime@jannarden AC is not commenting or responding to any news articles on this topic and the government is so far done nothing to step in and provide a resolution to all of us that have been impacted.
@OmarAlghabra@AirCanada You have an obligation to the 1000's of Canadians impacted to do better. What exactly is the plan to reunite passengers with their valuables and compensate them for out of pocket expenses. What is the path to resolution? @aircanada is not responding and not acting.
@AirCanada how can I get an update on my delayed bag. Your passengers have absolutely no path to resolution. I and the rest of your customers need help...please!
@DrJeffGoodwin Yes you are cut off at the 61 minute mark. Happened to me and others. When you actually get through to them they will tell you that their system is down and to call back.
@AirCanada@AClostmyluggage Air Canada you are not providing travelers with any information on their lost/delayed bags. On the rare occasion I'm able to get through your baggage line, I am told that the system is down and to call back later. Help find my bag!
@simonarndt @AClostmyluggage@AirCanada@Apple what is the process of going to the airport to look for your bag? I'm confident mine is at Pearson and want to go look for it.
@AirCanada how can I get an update on my bag? WorldTracer is not updated. I have called your 1-888 many times just to be disconnected, hung up on, not get through, etc. Please help. I'm willing to go to Pearson to look for it.