@eurog33k@vpsnet Thanks for your reply. We have updated your ticket now please continue to update the ticket and we will provide more information there - Ticket #786077.
@eurog33k@vpsnet The issue this morning in AMS was less than 5 minutes. The issue was not connected to the work done on 9/DEC/2017. We will follow-up with more detail in the ticket you have open.
@bobblestmonkey@vpsnet@bobblestmonkey 1,000% SLA simply means that you get 10 times the service credit up to one month free service for an outage within our SLA.