Vishnu Nath

Up in the air

[Vishnu Nath @V_nath92]

@indifferent_kay @guwahatiplus Damn 😑😑

[Vishnu Nath @V_nath92]

So the 5th complain in 12 days gets closed without any technician visiting or resolving the issue. Paying for 40Mbps but barely getting 5. Sometime 1. Disconnecting from Airtel now. @airtelindia @Airtel_Presence @TRAI

[Vishnu Nath @V_nath92]

So, 4 complains raised since July 12. All 4 marked resolved without any technician or customer care exec calling or solving. Saw the TRAI service level chart. Basically, Airtel is force closing tickets from their system to meet TRAI numbers. @TRAI @airtelindia @Airtel_Presence

[Vishnu Nath @V_nath92]

@iNamanModi @airtelindia @reliancejio 4 tickets closed without resolution to meet TRAI service levels. Have raised complaint with consumer forum now. @airtelindia thinks they can take the money and just run away.

[Vishnu Nath @V_nath92]

So, 4 complains raised since July 12. All 4 marked resolved without any technician or customer care exec calling or solving. Saw the TRAI service level chart. Basically, Airtel is force closing tickets from their system to meet TRAI numbers. @TRAI @airtelindia @Airtel_Presence

[Vishnu Nath @V_nath92]

So Airtel is working hard to ensure that the customer cannot reach their customer care team, and if by chance you do, they make sure that you don’t talk to them again. Neither do they solve the actual problem. Thinking of disconnecting. @airtelindia

[Vishnu Nath @V_nath92]

@indifferent_kay @airtelindia Nah, second time in a year. Escalated to their 3rd level last time and got it fixed z now they’ve blocked that flow itself.

[Vishnu Nath @V_nath92]

So Airtel is working hard to ensure that the customer cannot reach their customer care team, and if by chance you do, they make sure that you don’t talk to them again. Neither do they solve the actual problem. Thinking of disconnecting. @airtelindia

[Vishnu Nath @V_nath92]

@yogkalayogi [email protected] writing to this email got my consignment delivered in 1 day when they had earlier delayed it by a week

[Vishnu Nath @V_nath92]

@BlueDartCares What for now? Based on you lying to the sender, they have raised a return request - you guys are such a lazy bunch!

[Vishnu Nath @V_nath92]

How @BlueDart_ @BlueDartCares works:
> Send "Out for delivery" message for a week, but won't call
> When sender enquires, respond (lie) that address is wrong so they raise return request.
> Expect the receiver to collect it from warehouse.
Lazy, incompetent, liars. Wow!

[Vishnu Nath @V_nath92]

@DHLExpressIndia @BlueDartCares well your "sister" is not "concerned" with delivering any shipment - one week of "Out for delivery" messages, but no calls or delivery attempt. Funny!

[Vishnu Nath @V_nath92]

@BlueDart_ @dhl_india I did not know it was my job to come and collect the package from your warehouse after you charge a shipping fee. How lazy and incompetent are your employees? This is the third time in 4 months this is happening. Shame on you!

[Vishnu Nath @V_nath92]

@BlueDart_ Why do you charge a premium for marking the courier as "consignee not available" without even attempting delivery? Should I raise a consumer court case for even basic package delivery now? Is that the level of incompetence you have reached?

[Vishnu Nath @V_nath92]

Kudos to @help_delhivery’s excellent service, my courier has been out for delivery since last Monday, but still couldn’t find its way home. Cannot recommend @delhivery enough if you want your courier to never reach the destination.

[Vishnu Nath @V_nath92]

@help_delhivery Done

[Vishnu Nath @V_nath92]

@ShiprocketIndia @help_delhivery can i get an explanantion as to why my courier is showing out for delivery for the last two days but not showing up at my door? No attempts or calls made, yet the audacity of your staff to mark it as "no code", "delivery attempt failed". Why lie?

[Vishnu Nath @V_nath92]

@PuVVNLHQ no electricity due to transformer damage. Location: Sukhrawati Apartment, LIC Road, Tagore Town, Prayagraj

[Ojasvi Alankar @ojasvialankar]

All’em Design Enthusiasts out there!
How about working on an international craftform?!

#Thatheras- India’s only intangible heritage craftform on UNESCO’s list calls for an excellent opportunity to transform this community into entrepreneurs.

Come join us in this journey.

[Vishnu Nath @V_nath92]

@Cleartrip Hi, I haven't received the refund yet. Can you please check again?

[Vishnu Nath @V_nath92]

@Cleartrip Hi, I had booked an Indigo ticket (PNR: DFTPUF) via YONO. The ticket was later cancelled and Indigo has confirmed that the refund was completed to Cleartrip. However I'm yet to get the refund. Can you please let me know what is causing the delay?