Geoff Tanton

[Geoff Tanton @Velvetjazz1]

@CityPowerJhb Thanks, it appears to be a wide area including Honeydew, Allen’s Nek, Strubensvalley and Weltevredenpark

[Geoff Tanton @Velvetjazz1]

@CityPowerJhb no power in Weltevredenpark CPWEB4782897

[Geoff Tanton @Velvetjazz1]

@Discovery_SA Hi there, I use my Discovery card for all my transactions and am still forced to have to spend a minimum of R4,500 each week to met the weekly spend goals. My spend cycle changes throughout the month so rather consider providing a monthly spend goal instead of a weekly spend goal

[Geoff Tanton @Velvetjazz1]

@Discovery_SA why has my weekly
Vitality Money Spend goal increased to R 4,500? I thought it had been capped at R 4,000.

[Geoff Tanton @Velvetjazz1]

@Discovery_SA Hi there, thanks but encouraging spending by increasing weekly spend goals is not motivating long-term positive behavioural change. How do you translate increased spending to positive behavioural change? Surely you should be encouraging less spending.

[Geoff Tanton @Velvetjazz1]

@CityPowerJhb power just went off in Weltevredenpark. CPWEB4626852

[Geoff Tanton @Velvetjazz1]

@CityPowerJhb Field Diagnosis Completed. The prepaid meter is faulty. Please escalate to the meter team to replace or repair ASAP. CPWEB4625735.

[Geoff Tanton @Velvetjazz1]

@CityPowerJhb there is no power at my place but I’m on prepaid and have units loaded. The ref number is CPWEB4625735

[Geoff Tanton @Velvetjazz1]

Good Morning, Day 2. Please advise when a technician will be dispatched to investigate and resolve the matter. CPWEB4625735.

[Geoff Tanton @Velvetjazz1]

@CityPowerJhb As expected no-one from CityPower came to our house to resolve the issue today so we will be without power for 24 hours by tomorrow morning…

[Geoff Tanton @Velvetjazz1]

@CityPowerJhb Ok, so not today…

[Geoff Tanton @Velvetjazz1]

@CityPowerJhb Still no news and it’s been 10 hours…

[Geoff Tanton @Velvetjazz1]

@CityPowerJhb Hi there, just checking in. Still no news from the team? Perhaps they have cut my power for some reason…

[Geoff Tanton @Velvetjazz1]

@CityPowerJhb Hi there, any update on the query as yet?

[Geoff Tanton @Velvetjazz1]

@WOOLWORTHS_SA your dash app is not working and I can’t make payments and compete transactions since 9am this morning

[Geoff Tanton @Velvetjazz1]

@Discovery_SA @Velvetjazz2 Hi there, I see you have started increasing the weekly spend goals again from R4,000 to R4,500 per week. What is the reason for this increase given the tough economic conditions in SA?

[Geoff Tanton @Velvetjazz1]

@CityPowerJhb Weltevredenpark hasn’t come on following scheduled load shedding from 16:00-18:30pm, please investigate.

[Geoff Tanton @Velvetjazz1]

@Discovery_SA is there an issue with your Gap cover telephone lines currently? I’ve been holding on the line for 30 minutes already and nobody is answering… not exactly good customer service.

[Geoff Tanton @Velvetjazz1]

@WOOLWORTHS_SA @WOOLWORTHS_SA you need to look at your app payment system, it hasn’t worked all day. I’ve tried making about 5 transactions and each time it fails.