@kulula Hi. I have been trying to add a wheel chair to my booking and no one at the call center is answering my call. I have waited for 30 min at a time and have called numerous times from Saturday morning to this morning. It is very frustrating and time consuming to no avail.
@CityPowerJhb Please advise what the ETR is for Boskruin. We have been without power since the loadshedding. Every time there is loadshedding scheduled for the day it is always followed by an outage. We have kids writing exams and it is totally inconvenient. Please restore urgently.
@CityPowerJhb Boskruin 6B has been out since 1pm 15 Jan 21. When we log a call the message displayed is thar there is a known power outage on Boskruin. Please can the issue be resolved and we not be loadshed as scheduled at 8am since we had our fair share of over17 hours already!!!
@eThekwiniM Hi Call logged. REF F201002/580
Was told that the reservoir was being fill and started yesterday. What time should we expect to have water.
@CityPowerJhb Boskruin 6 B. We had an outage yesterday from 15:18 to 23:30.
Then again this morning from 8:15am. We are working from home and this is extremely inconvenient and frustrating. Can you atleast provide an ETR seeing that it is a regular issue!!!
@JHBWater please advise when water will be restored to Boskruin. Whole area doesn't have water supply. No idea what the issue is. Kindly advise what the ETR is.
@CityPowerJhb
Dear veneshree, your City Power call with ref CPWEB2644465 has been updated to:Completed. If not resolved, please reply to this SMS with 'escalate'.
I have escalated twice.
It seems like no one can care less....
@CityPowerJhb Boskruin Power out again. I have logged calls and get a sms that the issue is resolved and that the call will be closed. Why are you closing the call if there isn't even an ETR.
#Clicks hi. I walked into the Boskruin store to return and item today and almost 25 minutes later nobody knows the process to perform an online returns.
@IECSouthAfrica Also, when you get to the different queues per surname, there is no clear information. There are small written information on a board which is pretty useless.