Verge Support

Support team for @verge. Given Tweet volume, we might miss a tweet here or there. If we miss yours, shoot a note to [email protected]. Thanks!

[Verge Support @VergeSupport]

This account is no longer actively monitored, but you can get in touch with our community team if you have questions or need to report an issue: https://t.co/LgUtQmJaEj

[Verge Support @VergeSupport]

@ilovetaylortay8 Hey there! You’re looking for the folks at @vergecurrency. —kk

[Verge Support @VergeSupport]

@Mathijssli88 Hey there! You’re looking for the folks at @vergecurrency. —kk

[Verge Support @VergeSupport]

The issue that affected the Vox Media network has now been resolved. As always, thanks for your patience. --KK

[Verge Support @VergeSupport]

[status] Investigating: Hi folks. We're investigating reports of degraded performance across the Vox Media network.… https://t.co/VuvAQ0i1H5

[Verge Support @VergeSupport]

@reckless @BonPacific Hi there! We’ve shuffled some things around a bit, but this sounds like a bug. Thanks for your patience; we’re a small team, but we do reply to everyone that writes in. —kk

[Verge Support @VergeSupport]

@hogg_anthony @verge Hi Hoggy, thanks for reaching out and I’m sorry that this is happening.

Let’s loop our friends at @voxadsupport into the conversation here so we can figure out what’s causing this for you. - SM

[Verge Support @VergeSupport]

Thanks for your patience this morning during this temporary outage.

We’ve now resolved the issue and all sites are once again accessible.

[Verge Support @VergeSupport]

Hi folks. Apologies for the site outages this morning.

We've identified a fix for this issue and should have the sites back up shortly.

[Verge Support @VergeSupport]

@technofou @verge If you could provide some info on your device type/search URL that would be most appreciated (support at theverge dotcom) - ty SM.

[Verge Support @VergeSupport]

@technofou @verge Hi there Jay. Thanks for reporting this. I’m unable to reproduce this on a Moto G4, would you mind dropping us an email to the support desk?

[Verge Support @VergeSupport]

@MperatorFuriosa @tomwarren A note was passed to the head of moderation (@mintycrys) who performed the bans personally. Again, apologies on the late response. SM

[Verge Support @VergeSupport]

@MperatorFuriosa @tomwarren Hey there, I’m really sorry for the delay in responding. Those comments were moderated in accordance with our community guidelines. (1/2)

[Verge Support @VergeSupport]

@bennyfactor It’s totally weird. We haven’t had any other reports about this but we’ll keep an closer eye out here. Thanks for reporting, Ben. SM

[Verge Support @VergeSupport]

@bennyfactor Hey Ben, thanks for the tweet. That’s definitely odd but not something I can reproduce here. What happens w/ cache clear or incognito? SM

[Verge Support @VergeSupport]

@reckless @Justin_Barcelos Hi. I replied in the Reddit thread. This issue is on our support backlog at the moment but thanks for reporting it! SM

[Verge Support @VergeSupport]

@Dan_Snell @verge thanks for the report Daniel! It may be Firefox-specific - we’ll log it for investigation. Have a good day!

[Verge Support @VergeSupport]

The issues that affected site stability this morning have now been resolved. Thanks for your patience folks. Have a great holiday weekend!

[Verge Support @VergeSupport]

Our engineering team is still working on restoring full functionality to our sites across the network. Keep updated: https://t.co/q9Upqc6lNP

[Verge Support @VergeSupport]

Hi folks. We’re investigating the issue impacting sites across our network. You can follow along here: https://t.co/q9Upqc6lNP —kk