Vox Ad Support

[Vox Ad Support @voxadsupport]

@pygmypenguin @offtackleempire We are looking into this now. Could you confirm your location and OS?

[Vox Ad Support @voxadsupport]

@technicalmoses @Polygon hey Jon, we are working with a few of our partners to remove this advertiser. Can you please confirm your location, OS, and the device you're using? Thank you.

[Vox Ad Support @voxadsupport]

@ericbreese thanks Eric, which audio player were you using when viewing this article? Spotify and Apple News have recommended re-installing their apps when we previously reached out to them about similar issues.

[Vox Ad Support @voxadsupport]

@ericbreese @backlon @verge @reckless hey Eric, thanks for reporting. Do you have the URL to the page this is happening, or a screenshot of the ad that is causing this to happen?

[Vox Ad Support @voxadsupport]

@TB_Money @DalbyMMA @BloodyElbow thanks for flagging this. We have found a few of the advertisers that are causing this issue and are reaching out to have these blocked. Please let us know if you see anything else.

[Vox Ad Support @voxadsupport]

@VergeSupport @hogg_anthony @verge Hey there. Would you be able to confirm your location and provide a link to the page you were on? Is this ad auto-playing with any audio as well?

[Vox Ad Support @voxadsupport]

@BenKuchera @KeefJudge hey Keith, thanks for reporting this. Would you be able to send a screenshot of the ad and provide any advertiser URL information? Can you confirm the device and browser you're using as well? Thank you!

[Vox Ad Support @voxadsupport]

@popcornpool @verge @reckless @backlon Hey everyone, confirming we have fixed this issue. Thanks again for reporting.

[Vox Ad Support @voxadsupport]

@reckless @mikejohns_ hey Mike, thanks for reporting. We are investigating the issue and hope to have this ad pulled from rotation shortly.

[Vox Ad Support @voxadsupport]

@cloarmo71 @DavidMarra @SBNSupport @PrideOfDetroit hey @cloarmo71 are you still seeing this issue? Do you mind sharing the url of the site you are looking at as well as any screenshots?

[Vox Ad Support @voxadsupport]

@jimmycoyne @voxmediasupport thanks Jimmy, we will pass this information along right away. Please keep us posted if this continues to happen.

[Vox Ad Support @voxadsupport]

@VoxSupport @TheMantalope @reckless thanks for reporting this. We'll have this ad removed shortly

[Vox Ad Support @voxadsupport]

@voxmediasupport @jimmycoyne thanks Jimmy, can you please confirm your location, device type and pass along any screenshots of the ads you're seeing?

[Vox Ad Support @voxadsupport]

@DavidMarra @SBNSupport @PrideOfDetroit hey David, are you still seeing these issues? We have been trying to find a source to get these removed. Please let us know. Thank you

[Vox Ad Support @voxadsupport]

@DavidMarra @SBNSupport @PrideOfDetroit thanks David, we're going to follow up with our partners now. Could you share your OS and version of phone as well?

[Vox Ad Support @voxadsupport]

@DavidMarra @SBNSupport @PrideOfDetroit Thanks David, a few of our partners confirmed they blocked these ads. Are you still seeing the issue?

[Vox Ad Support @voxadsupport]

@DavidMarra @SBNSupport @PrideOfDetroit thanks David, we're looking into this right now. Are you accessing these urls through any app like facebook or twitter, or just safari?

[Vox Ad Support @voxadsupport]

@Thandor @backlon @verge thanks for reporting these. We'll reach out to our partners to get these ads removed.

[Vox Ad Support @voxadsupport]

@SBNSupport @DavidMarra @PrideOfDetroit hey David, could you share the article url you were reading as well as your location?

[Vox Ad Support @voxadsupport]

@meeptweets1 @reckless @verge thanks for reporting this. Would you be able to confirm your location and send over any article urls where you saw this ad?