Vibhor Mangla

[Vibhor Mangla @VibhorMangla]

Flight in <24 hrs and still no resolution after 12+ hours from SpiceJet. Return flight already cancelled yet refund for PNR OELRVW is being denied. Passengers cannot be forced to travel under such circumstances. Request urgent intervention @flyspicejet

@MoCA_GoI
@AirSewaIndia

[Vibhor Mangla @VibhorMangla]

@AmexIndia I never thought Amex would be so un professional. Guys- I am still waiting for the resolution. Are you even listening????

[Vibhor Mangla @VibhorMangla]

@AmexIndia @AmericanExpress @RBI Spent ₹4L+ by 8 Mar but still waiting for 25K points + ₹10K Taj voucher.

Jan–Mar: ₹3.95L + ₹9.3K (spent on 8 Mar but not settled in March statement) = ₹4.04L.
Following up since 9 Mar—only “wait more” responses. Please resolve ASAP.

[Vibhor Mangla @VibhorMangla]

@AmexIndia @AmericanExpress @AmexIndia are you doing anything about it? This is not expected from Amex atleast.

[Vibhor Mangla @VibhorMangla]

@AmexIndia @AmexIndia @RBI @jagograhakjago Still no response despite multiple follow-ups and email.
Pending 25K points + ₹10K Taj voucher even after ₹4L+ eligible spends. Highly disappointing.
If not resolved immediately, I will be forced to file a formal complaint with RBI Ombudsman.

[Vibhor Mangla @VibhorMangla]

@AmexIndia @AmexIndia No response yet on the email shared earlier. This delay is getting unreasonable now.

Request immediate action on pending 25K points + ₹10K Taj voucher despite eligible spends. Escalating further if not resolved.

[Vibhor Mangla @VibhorMangla]

@AmexIndia @AmexIndia Mail sent with complete details as requested. Kindly review and resolve this on priority—pending 25K points + ₹10K Taj voucher despite eligible spends.

Looking forward to a quick resolution.

[Vibhor Mangla @VibhorMangla]

@MoCA_GoI I have now been forced to cancel my Pune–Dubai booking with SpiceJet and pay heavy cancellation charges. Request intervention so passengers are not penalized.
@RamMNK
@mohol_murlidhar
@samirsinha69 @AAI_Official
@DGCAIndia
@Pib_MoCA
@PIB_India

[Vibhor Mangla @VibhorMangla]

@MoCA_GoI These advisories sound reassuring but passengers like me are left helpless. My flight with SpiceJet is in <10 hrs and the airline refuses refund/waiver even after my return flight got cancelled. After escalating to AirSewa there is still no solution. Request urgent intervention

[Vibhor Mangla @VibhorMangla]

Update:With no resolution for 12+ hrs & flight within 24 hrs, I was forced to cancel & pay cancellation charges. This happened only due to SpiceJet’s delay in processing refund flight for PNR OELRVW. Request refund of the cancellation charges @flyspicejet @MoCA_GoI @AirSewaIndia

[Vibhor Mangla @VibhorMangla]

Flight in <24 hrs and still no resolution after 12+ hours from SpiceJet. Return flight already cancelled yet refund for PNR OELRVW is being denied. Passengers cannot be forced to travel under such circumstances. Request urgent intervention @flyspicejet

@MoCA_GoI
@AirSewaIndia

[Vibhor Mangla @VibhorMangla]

Request urgent help from @RamMNK

@MoCA_GoI

@DGCAIndia

@AirSewaIndia

@flyspicejet

[Vibhor Mangla @VibhorMangla]

@flyspicejet Flight in <24 hrs and still no resolution after 12+ hours from SpiceJet. Return flight already cancelled yet refund for PNR OELRVW is being denied. Passengers cannot be forced to travel under such circumstances. Request urgent intervention @flyspicejet

@MoCA_GoI
@AirSewaIndia

[Vibhor Mangla @VibhorMangla]

Booked SpiceJet SG-5651 (13 Mar) with family. Due to the current missile/drone attack situation, we don’t feel safe travelling. Still @flyspicejet refuses full refund saying flight is operational, while @IndiGo6E allows refunds till 31 Mar. Please intervene @DGCAIndia @MoCA_GoI

[Vibhor Mangla @VibhorMangla]

@makemytripcare 12+ hours and still no resolution from SpiceJet. My flight is in <24 hrs, return flight already cancelled, yet they refuse refund even under force majeure. Passengers cannot be forced to travel in such circumstances. Extremely irresponsible. Request urgent intervention

[Vibhor Mangla @VibhorMangla]

@GDRFADUBAI
I obtained a 30day Dubai tourist visa via @makemytrip for upcoming travel, but due to the current security situation and travel uncertainty I may need to postpone my trip. Please advise if visa validity can be extended or revalidated in such cases?
cc: @DubaiDET

[Vibhor Mangla @VibhorMangla]

@MoCA_GoI Dear Ministry of Civil Aviation, SpiceJet is refusing refund for PNR OELRVW. In current UAE situation with missile/drone attacks, no airline should force passengers to travel for vacation. Kindly intervene urgently. Tomorrow is my flight

[Vibhor Mangla @VibhorMangla]

@flyspicejet @MoCA_GoI @DGCAIndia @RamMNK Despite sharing proof of Air India cancellation for my onward journey, @flyspicejet is still refusing fee waiver for my 13 Mar Dubai flight. No response despite multiple follow-ups. Request urgent intervention from @DGCAIndia and @MoCA_GoI. PNR shared via DM.

[Vibhor Mangla @VibhorMangla]

@flyspicejet Return flight already cancelled by airline with full refund, and EaseMyTrip waived their fee, yet SpiceJet is charging ₹6350 per passenger.
Request fee waiver/full refund.
cc:
@MoCA_GoI
@DGCAIndia
@RamMNK

[Vibhor Mangla @VibhorMangla]

@flyspicejet It’s been 4+ hours since I shared proof of my cancelled Air India return flight (21 Mar). Still waiting for confirmation from SpiceJet regarding fee waiver for cancelling my 13 Mar booking. Only being told “we are checking”. Kindly resolve urgently.
@DGCAIndia

[Vibhor Mangla @VibhorMangla]

@makemytripcare MakeMytrip Resolution - We cannot issue refund toward Visa or MMT fee?

[Vibhor Mangla @VibhorMangla]

@flyspicejet Return flight on Air India (21 Mar) already cancelled with full refund. Shared all proofs with SpiceJet for cancelling my 13 Mar booking. It’s been 4 hours and still being told “we are checking” with no ETA. Kindly confirm fee waiver / full refund urgently.
@MoCA_GoI
@RamMNK

[Vibhor Mangla @VibhorMangla]

@flyspicejet EaseMyTrip has waived their charges (7196 INR), but SpiceJet is still charging cancellation fees (6350/passenger). Request full refund / fee waiver considering the situation.